Since January 2025, you’ve been receiving payments instantly to your account. This means your balance is updated straight away.
From 25 August 2025, we’ll start to roll out payments you can send instantly from your account. These payments will reach whoever you are paying within 10 seconds. We will let you know when these become available through our online services and on our website.
We’re also introducing a new check called ‘Verification of Payee’ from 5 October 2025 for all SEPA payments. This helps protect your money. Verification of Payee will check the name of the account you’re paying with the receiving bank to see if it matches the name you gave us. You can then decide if you still want to go ahead with the payment.
You’ll also be able to set limits on how much money you send through instant payments each day.
If you want more information on SEPA payments or Verification of Payee please visit our Customer Questions and Answers page.
To get ready for these changes, we’re updating our terms and conditions.
We’ve also summarised these changes and you can read the Summary of Changes (PDF) for a quick overview.
To accept these changes, you don’t need to do anything. If you don’t want to accept the changes, you have the option, free of charge, to close your account, clearing anything you owe on it first, or let us know you are ending your agreement with us. You can do this by writing to your local branch. If we don’t hear from you before 25 August 2025, we’ll apply these changes.
If you have a question, please refer to our Customer Questions and Answers or call us on 0818 664 015 (Monday-Friday 09:00-17:00, excluding bank holidays).
The changes were because of:
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Single Euro Payment Area (SEPA) Instant Credit Transfers Regulation 2024
Terms and conditions for the following payment Accounts have changed:All Current, Demand Deposit and Masterplan Accounts including:
- Student, Student Plus and Graduate Accounts
- Advantage Account
- Personal Bank Account
- Basic Bank Account
- Junior/Student Saver Account
- Youth Savings Account
- Personal Demand Deposit Account
- Demand Deposit Account
- Online Saver Account
- Business Current Accounts (including Business Start Up Account and Young Farmer Account)
- Masterplan Account
All Personal Credit CardsCorporate, Business and Purchasing Cards -
European Accessibility Act (EAA)
The European Accessibility Act (EAA) comes into effect on 28 June 2025.We’ve introduced this statement below into our terms and conditions for Current, Demand Deposit, Masterplan Accounts, Kiosk Banking, Phone and Internet Banking and all Personal Credit Cards:
- AIB is committed to ensuring that our products and services are accessible and available to as many people as possible. We aim to continuously improve our standards of accessibility, and our products, services and processes will evolve as we adapt to meet our customers’ needs. We are committed to designing accessibility into everything we do for our customers, and we welcome your feedback. You can find out more in our Accessibility Statement or in our branches.
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Operational changes and clarifications
Terms and conditions for the following Accounts and services have changed:All Current, Demand Deposit and Masterplan Accounts including:
- Student, Student Plus and Graduate Accounts
- Advantage Account
- Personal Bank Account
- Basic Bank Account
- Junior/Student Saver Account
- Youth Savings Account
- Personal Demand Deposit Account
- Demand Deposit Account
- Online Saver Account
- Business Current Accounts (including Business Start Up Account and Young Farmer Account)
- Masterplan Account
All Personal Credit CardsCorporate, Business and Purchasing CardsPhone and Internet BankingKiosk BankingInternet Business Banking (iBB)
Accounts and Services Terms & Conditions
Questions & Answers
Current & Deposit Accounts
- Existing terms and conditions
- Updated terms and conditions effective from the 25th August 2025
Credit Cards
- Existing terms and conditions
- Updated terms and conditions effective from the 25th August 2025
Kiosk Banking
- Existing terms and conditions
- Updated terms and conditions effective from the 25th August 2025
Phone & Internet Banking
- Existing terms and conditions
- Updated terms and conditions effective from the 25th August 2025
Internet Business Banking (iBB)
- Existing terms and conditions
- Updated terms and conditions effective from the 25th August 2025