Personal Sole Central Account Opening FAQ’s

Customers who

Once you prove your identity in branch and provide your signature, then your account is ready to use.

Once we have everything we need from you, it will take about five business days. 

You can use your account when you have proved your identity and provided your signature in a branch. We will let you know when the account is ready to use.

We will send the unique code to the mobile number you give us. We’ll send the DocuSign application form to the email address you give us. If you have not received your code or your DocuSign application form within one hour of contacting us then please send the form again. 

If you asked us about opening an account, then yes, we have emailed you looking for information we need. If not, delete the email.  

Yes, but you will still need to come in to a branch to prove your identity and provide your signature. You can also apply through our AIB mobile app.

Yes, you can switch your account to us. 

Yes you can open your account in one of our local branches. 

If you, or someone you are caring for, needs additional support to manage your banking, you can contact our Additional Support Helpline on 0818 027 056 9:00 to 17:00 Monday to Friday

For non-residents or people living outside the Republic of Ireland, you must present in branch within 30 days of your account being opened. 

Your DocuSign will contain a choice of all business current accounts you can open which we believe suit your needs and therefore you can apply for (based on the information you have provided us). You’ll see the ‘Key Features, Benefits & Restrictions’ for all accounts at the start of the application form to allow you to choose which account you would like to open.

 

The DocuSign document will contain further information for each of these accounts and you can also refer to our website if you need more information to make your decision.

A trading name is a name you can use for your business that is different to your own name.  A trading name must be registered with the Companies Registration Office (CRO) before it can be used by your business. Not every sole trader or company has a trading name, so if you do not have one you can leave this box blank.

 

If you do have a trading name you can attach & submit your certificate of trading name with your application within the DocuSign system.

What will the account be used for? Our business current accounts are ideal for business trading. Other potential uses could be Investments.

Where will the money come from? Some examples are trading income, rental or investment income or client funds.

How much money will be going through the account over the next year? If you are unsure of the exact amount you can make a best estimate, or base it on the turnover of the previous year if you expect it to be similar (if applicable).

Where is your business set up? This is the country where your business is located.

What countries are you actively operating from or trading with. You may trade with & operate from a number of countries so multiple options are available here.

Statements: You can choose how often the statements are sent and the date of the first statement. If it is not possible for operational reasons to issue you with a statement on this date, we will issue you with a statement on this date in the next month/quarter/year.

 

You can also get details of your transactions through our online channels and you can get bank statements through AIB Internet Banking. You can also contact us to ask for a statement (we may charge a fee for this).

 

Chequebook: If you require a chequebook you can select the size of the chequebook you need. You may not require a chequebook.  As a reminder, if you wish you can use AIB Internet Banking and iBusiness Banking to make payments. 

 

Lodgement requirements: You can request a lodgement book for making paper lodgements over the counter, or you can request lodgement cards for making lodgements at a self-service machine.

 

This is ideal if you have employees required to make lodgements on your behalf.

 

You will also be able to lodge using your Business Debit Card.

If you are having difficulty submitting your form it may be because some information is missing. Please check the form for sections that are not filled.

To open an account with more than two people, you will need to make an appointment in one of our branches.

Yes you can open your account in one of our branches.

Yes, you can open your joint current account through this process, as long as it’s only two customers on the account. You will still need to come in to a branch to verify your identity and provide a copy of your signature.

Yes, you can switch your account to us. 

You can open a sole current account on your own through our mobile app.

It is not possible to open a joint student account, however you can apply to open a student account on your own.

We have a team ready to help. You can contact them on 0818 227 056 9:00 to 17:00 Monday to Friday.

If you or another applicant has enquired about opening a current account, then yes, we will email you looking for the details we need. If you have not enquired about opening a current account with us, please disregard the email. 

The application form is sent to the first person. When they have filled it in, it goes to the second person named on the account. Once they have completed the form then we will open the account for you. 

Unfortunately the mobile phone number provided is incorrect. You will need to resubmit your enquiry form and ensure the correct contact details are provided for both customers. 

In the case of joint current accounts everyone on the account has to be aged 66 or over to avail of a AIB Advantage Account. Your current account will be converted once both customers are 66 years of age. 

When you are in the electronic application form (DocuSign) you can decline to sign if you are not in agreement with the account type, the signing authority or debit card options selected. You will then need to resubmit the enquiry form and re-start the process.  

Yes, both applicants can go to different branches at different times.

Depending on what you chose for who can sign for the account, you may not be able to get a debit card. If you have chosen ‘Anyone’ to sign you can order a debit card.

You can register for Phone and Internet Banking when you come in to branch with your identity documents. If you have chosen ‘Anyone’ to sign as your signing instruction, you will be able to use online banking, but not if you chose ‘Both’ to sign.

You both need to discuss and agree what happens to the funds before you complete the application form (DocuSign). You can agree to pay the surviving account holder by ticking the box in the application form (DocuSign). Otherwise the funds may not automatically be paid to the surviving account holder, but to your successors/estate.

Once you both sign the documents we sent through DocuSign we will email you with your next steps. When we have checked your identity documents with you in our branch we’ll send you your debit card and PIN within five working days.