Loan and Overdraft FAQs
AIB Personal Loans
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What type of Personal Loans can I apply for online?
You can apply for a Personal Loan through AIB Internet Banking. You can also apply for a Top Up of your existing AIB Personal Loan through AIB Internet Banking. You may apply for a loan in your sole name only - joint applications are not available.
The interest rate applicable to a Personal Loan is based on a variable rate (the Bank's variable 'A' loan rate). No fixed rate loans are available online.
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Am I eligible to apply for a Personal Loan/ Loan Top Up online?
To be eligible to apply for a loan/ top up online you must meet the following criteria for this channel:
You must have an AIB current account, open for at least 6 months
Your salary must be paid directly into your AIB current account
You must be over 18
For a top up application, you must have an existing sole AIB loan
If you do not meet any of these criteria, then you can still apply for an AIB loan by contacting us on 0818 724 725 or +353 1 7715610 or by calling into your local AIB branch.
If you are a Student Plus Account or Graduate Account holder and wish to avail of a Reduced Rate Loan, please apply through your local branch. Alternatively you can call the AIB Student & Graduate Centre on 0818 303 203, lines open 8am to 9pm Monday - Friday and Saturday 9am - 6pm.
Further details about Personal Loans can be found on the AIB Personal Banking website.
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How do I apply for a Personal Loan online?
1. Log into AIB Internet Banking.
2. Click 'Apply & Open' from the main menu.
3. Select 'New Personal/ Car Loan' or 'Personal Loan Top Up' located under ‘Borrow’.
4. Complete the necessary information regarding the Personal Loan/ Top Up.
If you cannot see your existing loan account on your Internet Banking ‘Accounts’ screen, then you will not be able to top it up online until you complete the following steps to add your loan account:
1. Log into AIB Internet Banking
2. Select ‘Add an Account’ located under the ‘Service & Settings’ section in the main menu
3. Complete the on screen fields to add your account. You will need yourNational Sort Code (NSC) and account number to complete this step.
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How much can I apply for?
You can apply for a Personal Loan from €1,000 to €30,000. You can also apply for a Top Up of your existing AIB Personal Loan by a minimum amount of €1,000 up to a maximum overall balance of €30,000.
For amounts over €30,000 please contact your local branch or call us on 0818 724 725.
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Over how many years can I repay the loan?
You can choose to repay your loan over a period of 1 year to 5 years.
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What repayment frequency options are available to me?
You can choose to make loan repayments on either a monthly, fortnightly or weekly basis.
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When will I receive a decision on my application?
We will endeavour to give you a decision instantly. If your application is referred to our Lending Team for review you will receive a decision within 3 business hours. Our business hours are 9am to 5pm Monday to Friday, excluding bank holidays. Although we aim to provide you with a decision within 3 business hours, this period may be extended for technical or other legitimate reasons. If you have provided us with your mobile phone number, we will text you once a decision is available. Once a decision is available, you can log into your AIB Internet Banking and select “My Application & Documents” under the “Apply& Open” menu to view the decision.
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When do I receive my loan funds?
Once you have completed the ‘Set Up Now’ stage of the online application process, we will transfer the funds into your nominated current account. We will tell you at the end of the application process that your funds are available.
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Where will my loan account be opened?
Your loan will be opened at your AIB branch.
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What loan interest rate will I be charged?
The interest rate you will be charged on your loan is based on the Bank’s Variable ‘A’ Loan Rate and the amount borrowed.
Further information on our Personal Lending Interest Rates.
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What is 'My Applications & Documents'?
"My Applications & Documents" allows you to view the status of your online applications as well as download and save all documentation relating to your online applications. You can access this by clicking on ‘My Applications & Documents’ under ‘Apply & Open’.
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Who do I contact if I have any queries in relation to my loan application?
Should you have a query regarding an application please call us on 0818 724 725 or +353 1 771 5610.
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Is there any application fee for applying for a Personal Loan through AIB Internet Banking?
There is no fee charged for applying for a Personal Loan or Loan Top Up through AIB Internet Banking.
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Will I be able to view my loan balance and transactions on AIB Internet Banking?
Yes, your loan account will automatically display in your account list on Internet Banking and transactions/statements will be available to view.
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What is Automated Decisioning?
An Automated Decision is a computer-generated decision. Using completed loan application information an automated underwriting system retrieves relevant data and arrives at a logic-based loan decision. We may use credit scoring techniques to either partially or fully assess your application and using information provided to us our internal systems may provide an automated decision for your application.
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I have Payment Protection Insurance on my existing Loan. Can I apply for a Loan top up and keep my Payment Protection Insurance?
Payment protection insurance is no longer available with new loan applications. If you already have payment protection insurance on your loan and you would like to retain this cover - do not apply for a Personal Loan top up online. Please call us on 0818 724 725 or + 353 1 771 5610 and a customer service adviser will process your application for you. Alternatively, you can apply through your local AIB branch.
AIB Payment Protection Plan is exclusively underwritten by London General Insurance Company Ltd and London General Life Company Ltd. AIB Insurance Services Ltd is regulated by the Central Bank of Ireland. -
I have applied for a Loan in my branch/over the phone and opted to complete ‘set up online’. What should I do now?
If you applied for a loan via your branch or over the phone and opted to complete ‘set up online’, you can access your application via the “My Applications & Documents” tab on the “Apply Online” page. From here, your can view the status of your loan application as well as download and save all documentation relating to your application. If your application has been sent to a lender for assessment, we will send you a text message to advise once a decision is available.
AIB Car Finance
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What type of Car Finance can I apply for?
You can apply for 2 different types of Car Finance through AIB Internet Banking
New Personal Loan/Car Loan (Variable Interest) from €1,000 to €30,000 online and up to €75,000 in branch or over the phone.
Hire Purchase (Fixed interest) from €10,000 to €60,000 in branch or over the phone
Full details on AIB Car Finance options.
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What is a car loan and a Hire Purchase agreement?
A Car Loan is a variable rate personal loan to enable the customer to buy a used or new car. Car Loans available from €1,000 to €75,000.
Hire Purchase allows the customer to borrow money at a fixed interest rate to buy a used or new car. The bank retains security interest over the asset bought until all repayments have been made. The asset becomes the customers property when all the instalments due have been made & the purchase fee has been paid. Hire Purchase is for amounts of €10,000 to €60,000.
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How much can I apply for online, by phone or in the branch?
You can apply online for a Car Finance Loan from €1,000 up to and including €30,000.
You can apply for a Car Loan for amounts from €1,000 up to €75,000 in your branch or by phoning us on 0818 724 725.
You can apply for Hire Purchase for amounts over €10,000, in branch, over the phone.
Full details can be found in the ‘How to Apply’ section here.
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Can I apply for Car Finance for any car new or used?
Yes you can apply for AIB Car Finance for either New or Used cars.
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Over how many years can I repay the Car Finance?
You can repay your Car Loan from between 1 to 5 years.
You can repay your Hire Purchase between 2 to 5 years for used cars and up to 6 years for new cars.
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When will I know the decision on my application?
We will endeavour to give you a decision on your Car Loan application instantly.
If your application is referred to our lending team for review you will receive a decision within 3 business hours.
If you applied online and you have provided us with your mobile phone number, we will text you once a decision is available (you can log into your AIB Internet Banking and select “My Application & Documents” under the “Apply& Open” menu to view the decision).
If you applied for a Car Finance facility in the branch, you can contact your local branch or Relationship Manager after 3 business hours to check the status of your application.
If you applied for a Car Finance facility over the phone, you can ring 0818 724 725 after 3 business hours to check the status of your application.
Our business hours are 9am to 5pm Monday to Friday, excluding bank holidays. Although we aim to provide you with a decision within 3 business hours, this period may be extended for technical or other legitimate reasons.
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Can I view my Car Finance balance and transactions on AIB Internet Banking?
You can view the ‘Balance’ and ‘Recent Transactions’ of a Car Loan or Hire Purchase through Internet Banking, by clicking on ‘My Accounts’ and choosing the relevant account to view.
If you wish to discuss your Car Finance facility, you can contact your local Branch or Relationship Manager directly.
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How Do I apply for Car Finance online?
You can apply for Car Finance through AIB Internet Banking.
There are 2 products available. The key features of these products are all detailed within the AIB Internet Banking Application. There are both Fixed and Variable interest rates available.
Log into Internet Banking;
1. Click 'Apply & Open'.
2. Under 'Borrow' review our range of Car Finance products to find the product that best suits your needs
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What do I need to apply for Car Finance online?
If you hold a Personal Bank Account or AIB Advantage account for more than six months and are registered for AIB Phone & Internet Banking, you can apply for a Car Loan online through AIB Internet Banking for amounts from €1,000 to €30,000, and get a decision on your application within 3 business hours
Your salary must be paid directly to your AIB current account
You may apply online for a loan in your sole name only - joint applications are not available. Please contact your branch or click here for further information regarding joint applications.
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What rate of interest is charged for AIB Car Finance?
Full details including a quick quote calculator can be found on the Car Finance page.
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Are there any other fees or charges?
Full details including a quick quote calculator can be found on the Car Finance page.
AIB Overdraft
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What is an overdraft?
An overdraft is when a bank lets you spend more money than you have in your personal current account, up to a limit. It’s like a short-term loan that you’ll need to pay back.
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How do I apply for an overdraft?
The easiest way to apply for an overdraft is online. Log into your internet banking or mobile app.
- Mobile app: Tap ‘Products’ and then ‘Borrow’ here you will see the option to apply for a ‘Personal overdraft’ at the bottom.
- Internet Banking: Click on ‘Apply Now’ and then click ’Overdraft’
If for any reason, you were unable to complete your application online, you can visit your local branch or call us on 0818 724 725. We are open Monday – Friday 9:00 to 17:00, except bank holidays.
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What is the maximum overdraft I can apply for?
You can apply for an overdraft from €500 to €10,000, depending on your monthly income. For amounts over €10,000 please contact your local branch or call us on 0818 724 725. We are open Monday – Friday 9:00 to 17:00, except bank holidays.
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How long will my overdraft be available for?
Your overdraft is reviewed once a year. Usually, it will continue until it is cancelled or replaced. We can reduce or cancel your overdraft at any time by writing to you. You must then repay what you owe us plus any interest, fees, and charges immediately.
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How much does an overdraft cost?
We will charge you interest on the amount of the overdraft you have used. The interest rate for your overdraft will be mentioned in your facility letter. Interest rates can change from time to time. Please check for the latest fees and charges on ‘A Guide to Fees & Charges for Personal Accounts’. We also charge you a fee of €25.39 to maintain the overdraft each year. You can find our current overdraft interest rate here or in our branches.
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When will I receive a decision on my overdraft application?
We usually give you a decision on your overdraft application within three business hours. Sometimes it can take a little bit longer.
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Can I use my overdraft immediately?
Once we approve your overdraft, your overdraft will be available to use within 24hrs. You can see your overdraft anytime by logging into your internet banking or mobile app; select your current account from the ‘Accounts’ screen and clicking ‘Pending Transactions.’
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How do I know if my application has gone through?
You can see what stage your application is at by clicking on ‘Products’ & ‘My Applications’ on your internet banking or mobile app. Alternatively, you can call us on 0818 724 725 or +353 1 771 5610 (Monday to Friday 9:00 – 17:00, excluding bank holidays).
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How can I cancel my overdraft?
You can cancel your overdraft through the mobile app Monday to Friday 9:00-17:00. However, you must repay what you owe us, plus any interest, fees and charges accrued before you can cancel it.
To cancel your overdraft through our mobile app:
- Go to ‘Settings’ menu, tap ‘Support’, and Cancel an Overdraft.
- Complete the digital form, tick the box to allow the use of your electronic signature and Confirm.
Alternatively, you can visit your local branch or call us on 0818 724 725. We are open Monday – Friday 9:00 to 17:00, except bank holidays.
AIB Business Loans
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What type of Business Loan can I apply for?
You can apply for a Standard Business Loan through AIB Internet Banking. An Online Standard Business Loan is a variable interest rate loan that may be suitable to help finance the growth and development of your business.
You may only apply for a Standard Business Loan through AIB Internet Banking if you are a sole trader. If your business is a partnership or a limited company you must please contact your local branch to make an appointment with one of our lenders.
Further details about Business Loans can be found on the AIB Business Banking website.
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How do I apply for a Business Loan online?
1. Click 'Apply & Open'.
2. Select 'Standard Business Loan' under the ‘Borrow (Business)’section.
3. Complete the necessary information regarding the Business Loan.
4. Enter the requested digit from your Personal Access Code (PAC) to complete the application.
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How much can I apply for?
You can apply for a Standard Business Loan from €1,000 to €25,000.
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Over how many years can I repay the loan?
You can choose to repay your loan over a period of 1 to 5 years.
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Can I make loan repayments on a monthly or fortnightly basis?
Yes, you can make loan repayments on either a monthly or fortnightly basis.
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When will I hear that my Business Loan has been approved?
When you apply on-line for a Standard Business Loan, you will receive a decision in the post within 5 business days.
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Where will my loan account be opened?
Your loan will be opened at your AIB branch.
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What loan interest rate will I be charged?
The bank's standard variable Business loan rate.
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If I have any queries in relation to my loan whom do I contact?
If you have any queries in relation to your application for a Standard Business Loan, please contact AIB at 0818 724 725 or +353 1 7726633 between 9am to 5.30pm, Monday to Friday.
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Is there any application fee for applying for a Business loan through AIB Internet Banking?
There is no fee charged for applying for a Standard Business Loan through AIB Internet Banking.
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Will I be able to view my loan balance and transactions on AIB Internet Banking?
You will be able to view your loan account balance and loan account transactions through AIB Internet Banking, by selecting the "My Accounts" function on the site and entering the new loan account number and National Sort Code (NSC) details.