How do I manage my bills?

1. Log in to AIB Mobile Banking.

2. Go to 'Pay & Transfer'

3. Select Pay a bill

4. Follow the instructions to complete your request.

To add a new bill:

To add a new bill payment, please log in to Internet Banking or Tablet Banking.

To delete a bill 

Click on Payees and select 'delete' under the bill 

To amend a bill

You will be required to delete the bill and set the new bill up using Internet Banking or Tablet Banking.

1. Log in to AIB Tablet Banking.

2. Click on Pay & Transfer.

To Set up a new bill:

• Select Pay A Bill and click on new bill for the bill type. Follow the onscreen instructions.

OR

• Select Payees, click on Add New Payee and follow the onscreen instructions.

You will need the Bill reference number which appears on your Bill. 

You will need your AIB Card Reader to set up a 3rd party credit card or non-AIB credit card for payment and to confirm your bill payment request.

To delete a bill: 

Select Payees; the option to ‘delete’ is to the right of the screen.

To amend an existing bill:

You will be required to delete the existing bill and complete the above steps to set a new bill with the updated information.

Call our Customer Service Team on 0818 724 724 (+353 1 771 24 24 from outside Ireland). 

Select option 1, enter your security details and select 0 to speak to an agent. 

You will need the bill reference number which appears on your bill. You may need your AIB Card Reader to complete the request.

Visit the Quick Banking Area where you can use the Kiosk, the In-branch courtesy phone, or get assistance at the Customer Service Desk to complete your standing order request.  

You will need your AIB Card Reader for requests over the phone. 

Proof of identification may be required for Customer Service assistance.