[Music playing]
[Visual: AIB logo and text: “Amending a standing order – Manage your banking with our mobile app.”]
[Narrator / On-screen text:]
“Here’s a step-by-step guide on how to amend a standing order.”
[Visual: An animated phone shows the AIB mobile app home screen.]
“Log in to the AIB mobile app. Tap Pay & Transfer and then tap Standing Orders.”
[Visual: A list of active and inactive standing orders appears.]
Each standing order shows the next processing date and the amount.
“Now you can see active and inactive standing orders. This screen shows the date and the amount that a standing order will next be processed.”
[Visual: User taps a standing order to open its details.]
“Tap on the standing order that you want to amend.”
[Visual: The details page appears. User scrolls down and selects Amend.]
“Scroll down and tap Amend. There is also some useful information here on when the amendment will be processed.”
[Visual: The user makes changes, then taps Save details.]
“Tap Save details. Check you’re happy with the changes and tap Confirm.”
[Visual: A message appears indicating notifications must be enabled.]
“Notifications must be turned on to confirm your payments. You may need to go to your settings to enable notifications for the AIB app.”
[Visual: A confirmation screen appears stating that the amendment was successful.]
“This confirmation screen means that you have successfully amended your standing order.”
[Visual: The AIB logo appears with the text:
“Get it done in your AIB app.”
“Manage your banking with our mobile app.”
Regulatory text appears at the bottom:
“Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland.”]
[End of video.]