How do I set up, view and manage my standing orders?

Video Descriptions and Transcript – Amending a Standing Order

• Brief Video Description

  Shows how to amend a standing order using the AIB mobile app. Demonstrates logging in, navigating to Pay and Transfer, selecting Standing Orders, amending details, and confirming changes. Features a purple background and a smartphone screen walkthrough.

• Extended Video Description

  This video, titled Amending a Standing Order, begins with the AIB logo and the text “Amending a standing order – Manage your banking with our AIB mobile app” on a purple background. Soft background music plays throughout. The video features a smartphone screen demonstrating the AIB mobile app. It shows how to log in, navigate to the Pay and Transfer menu, and select Standing Orders to view active and inactive orders.

  The demonstration continues by showing how to tap a specific standing order, scroll down to amend details, and review useful information about when the changes will take effect. Viewers see how to save the updated details and confirm the changes, with a reminder that notifications must be turned on to confirm payments. The video concludes with a closing screen featuring the AIB logo and the text: “Get it done in your AIB app,” “Manage your banking with our mobile app,” and the regulatory disclaimer: “Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland.” The background music fades out gently.

• Video Transcript

  [ON-SCREEN TEXT: Amending a standing order – Manage your banking with our AIB mobile app]
  [VISUAL: AIB logo appears above the title on a purple background; a smartphone is displayed showing the AIB mobile app demo]
  [NON-SPEECH: light background music playing]

  Here’s a step-by-step guide on how to amend a standing order.

  Log in to the AIB mobile app.
  [VISUAL: Phone screen shows login page with username and password fields]

  Tap Pay and Transfer.
  [VISUAL: Menu options displayed; Pay and Transfer highlighted]

  And then tap Standing Orders.
  [VISUAL: Standing Orders option selected]

  Now you can see active and inactive standing orders.
  [VISUAL: List of standing orders with status indicators]

  This screen shows the date and the amount a standing order will next be processed.

  Tap on the standing order you want to amend.
  [VISUAL: Selected standing order details appear]

  Scroll down and tap Amend.
  [VISUAL: Amend button highlighted]

  There is also some useful information here on when the amendment will be processed.

  Tap Save Details.
  [VISUAL: Save Details button tapped]

  Check you’re happy with the changes, and tap Confirm.
  [VISUAL: Confirmation screen displayed]

  Notifications must be turned on to confirm your payments.

  [Visual: AIB logo appears with the text:
  “Get it done in your AIB app.”
  “Manage your banking with our mobile app.”
  “Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland.”]
  [Music fades out]
  [End of video.]