Use AIB Mobile Banking to confirm it’s you

If you are registered for AIB Mobile Banking, the AIB Mobile App is the easiest way to confirm it’s you when you’re shopping online. 

When you are shopping online and we need to confirm it’s you using the card, we will ask you to check your phone. We’ll send a message through the mobile app (this is called a push notification) and in a few taps you can confirm your purchase.

We will know you are registered, you just need to have the latest version and notifications turned on for the app.  

You can check your notifications by going into your settings app on your device, select AIB Mobile and make sure notifications are turned on.  This may be a little different depending on which device you have. 

How to confirm it’s you using AIB Mobile Banking

  1. When you are shopping online and you are asked to confirm it’s you, you will see a message on screen asking you to check your phone
  2. On your phone, tap on the message. Then follow the on-screen instructions to confirm the purchase
  3. Finally, return to the online store and press “complete”  to finish shopping