Have you had a letter from our solicitors about missed mortgage payments?

If you have received a letter from our solicitor, it’s clear that your mortgage problem has become very serious.

We understand that sometimes legal language can be quite technical, so it may help to contact people who can offer advice and support. Have a look here for some of the independent support services that can give you advice. Alternatively, you can contact your own legal advisors.

If you’re not able to pay off your mortgage arrears you’re still going to have to do something to solve this problem.

If you call us, we will explain clearly what is happening and what you can do next. Our Freephone number is 1890 252 008.

If you have not already sent us an up to date Standard Financial Statement (SFS) you should do it as soon as possible. We can only work out which arrangement we can offer you to solve your mortgage problem once we have your SFS and any other documents we ask you for.  

A lot of customers told us that the form is quite long, so we have people ready to help you. When you call us we can help you through every step of the form. It takes on average just 44 minutes to get it done.


If you’d like help with the SFS, just call us. You can book an appointment by calling 1890 252 008.


Warning: If you do not meet the repayments on your credit agreement, your account will go into arrears. This may affect your credit rating which may limit your ability to access credit in the future.


Warning for Mortgages: Your home is at risk if you do not keep up payments on a mortgage or any other loan secured on it.


NOTICE: Under the Credit Reporting Act 2013 lenders are required to provide personal and credit information for credit applications and credit agreements of €500 and above to the Central Credit Register. This information will be held on the Central Credit Register and may be used by other lenders when making decisions on your credit applications and credit agreements.