Other Support Available to You

The Central Bank

The Central Bank's website (centralbank.ie) provides independent information on financial products and includes a consumer guide to dealing with your lender on the Code of Conduct on Mortgage Arrears.
Call: 01 224 5800

Citizens Information

The Citizens Information Board is the statutory body which supports the provision of information, advice and advocacy on a broad range of public and social services including health, employment, social welfare and money.

You can call the Citizens Information dedicated Mortgage Arrears Information help line on 0818 074 000 (9.30am - 5pm,  Mon-Fri) or visit citizensinformation.ie.

Department of Employment Affairs and Social Protection

The Department of Social Protection website (welfare.ie) provides information relating to job seekers allowance, mortgage interest supplement* and other welfare benefits for which you may be eligible.

Financial Services and Pensions Ombudsman 

The Financial Services and Pensions Ombudsman (fspo.ie) offers a free service to personal customers of financial institutions, dealing independently with unresolved complaints about their individual dealings with their financial service and pension providers.

Lincoln House
Lincoln Place
Dublin 2
D02 VH29
Call: 01 567 7000

The Insolvency Service of Ireland

The ISI is an independent government organisation with a range of solutions to problem debt – including mortgage arrears.  It has a regulated network of qualified professionals that can help you get back on track.

www.backontrack.ie phone 01 764 4200 or text GETHELP to 50015.

Money Advice and Budgeting Service (MABS)

MABS provides free, confidential and independent advice to people in debt or at risk of getting into debt. MABS is the gateway to the Abhaile scheme (details below).

For more information visit mabs.ie. You can also call the MABS National Helpline on 0818 072 000, Monday to Friday, 9:00 to 20:00.

Abhaile – Free Mortgage Arrears Support

Abhaile is a new State-funded service to help homeowners find a resolution to home mortgage arrears. It provides vouchers for free financial and legal advice and help from experts, which are available through MABS.  A dedicated adviser will work with you and your lender to find the best solution for your situation.

www.mabs.ie  Phone 0818 072 000

Irish Mortgage Holders Organisation (IMHO)

The Irish Mortgage Holders Organisation (mortgageholders.ie) will provide free and independent professional advice if you are having difficulty meeting your mortgage repayments. Telephone 1800 988 977.

Banking & Payments Federation Ireland (BPFI)

The Banking & Payments Federation Ireland represents Ireland's principal mortgage lenders. The BPFI has a useful website that aims to help people who are struggling to meet their mortgage repayments or other loan repayments. Vist Dealing With Debt - Banking & Payments Federation Ireland (bpfi.ie) for more details.  

Office of the Revenue Commissioners

The Revenue Commissioners website (revenue.ie) provides information on all tax credits and benefits you may be entitled to.

Central Credit Register

The Central Credit Register (the Register) is a centralised system that collects and securely stores information about loans. It is managed by the Central Bank of Ireland under the Credit Reporting Act 2013.
https://www.centralcreditregister.ie/

For Accountants - The following declaration must be completed and included with your invoice: Accountants Declaration