
Our supplier relationship
Supplier relationship management is key to our governance, ethics, and accountability.
We have approximately 4,000 active suppliers on our database.
We select suppliers using market intelligence, defined criteria, and top selection tools.
We expect our suppliers to maintain responsible practices across their supply chains.
Our commitment
We act ethically and honestly.
We live by our values by being one team, putting our customers first, owning the outcome, driving progress, showing respect and eliminating complexity.
We build strong relationships ensuring our suppliers understand and deliver to the needs of our customers and our business.
We collaborate our suppliers to share expertise, ensuring the delivery of high-quality products and services whilst managing and mitigating associated risks.

How to invoice and get paid
We use Coupa, a free online invoicing tool, to help you manage your invoices and payments easily.
It takes a little while to get set up - have your address, tax, and bank details on signed headed notepaper ready for your business contact. After setup it’s easy to send us an invoice and track payments.
Click on the invoice user guides (PDF) for further reference.
Our Procure to Pay (P2P) team will help you and you can contact them at: coupa.queries@aib.ie