Don’t let small problems become big problems
Worried about payments?
We understand that with COVID-19 many of our customers are facing disruption and challenging times ahead. In these uncertain times, we are here to back you.
If you think you will miss a mortgage payment due to the COVID-19 situation, then you can apply for a payment break by clicking here.
If you have already missed a mortgage payment, you should call us as soon as you can so we can discuss the options available to support you. The number is 1890 252 008. We have recently added extra staff to our call centres.
We have both long and short term assistance for our mortgage customers. You can find out more about short term assistance by clicking here.
If you think that your finances will be affected for a longer period of time, you can find out about longer term solutions here.
If you’re concerned about making a loan or credit card payment you can find more information here.
These may be unprecedented times, but you can rest assured we will do all we can to help you manage your payments. You could also talk to someone such as an independent advisor or you may also find our budgeting tool useful. Have a read of one of the sections below, and if you feel you need more specific information, you can call us on 1890 252 008 for any mortgage queries, 01 7715695 for loan queries and 01 6685500 for credit card queries.