If your card has been lost or stolen or misused it is extremely important that you report this as soon as possible. If you suspect fraud on your Debit Card, please call us immediately on 1800 24 22 27.
There are a number of ways to contact us in relation to a lost, stolen or misused card:
1. Select ‘Manage my Cards’ within the 'Services & Settings' menu. Select the card you would like to report as lost or stolen
2. Select 'Report Card Lost/Stolen' and follow the steps
1. Select ‘Cards’ from the menu
2. Tap on the ‘Cancel & replace my card’ option and follow the steps
Where applicable a new card will be automatically ordered for you. If a new card has not been automatically ordered for you, you will be advised on screen.
*If you have access to your accounts through AIB Internet Banking.