If you suspect fraud on your Debit Card, please contact us immediately on 1800 24 22 27.
Alternatively, you can report your card as lost or stolen by logging in to AIB Internet Banking and following the steps below*
1. Select ‘Manage my Cards’ within the 'Services & Settings' menu. Select the card you would like to report as lost or stolen
2. Select 'Report Card Lost/Stolen' and follow the steps
You can also report your card as lost or stolen by logging in to the AIB Mobile Banking app and following the steps below*
1. Select ‘Cards’ from the menu
2. Tap on the ‘Cancel & replace my card’ option and follow the steps
Where applicable a new card will be automatically ordered for you. If a new card has not been automatically ordered for you, you will be advised on screen.
*If you have access to your accounts through AIB Internet Banking.
For lost, stolen or misused cards telephone us, 24 hours a day on: 1800 24 22 27 or + 353 1 2695022 (from outside Ireland).