International Payments FAQs

Making an international payment
Due to international payments legislation, it is important that relevant information is included on ALL international payment instructions i.e.
1. full details of the payer and beneficiary (payee) e.g. name and address of both;
2. reason for the payment e.g. invoice number & goods description, salary, house purchase, school fees etc.
to allow the processing of the payment and to avoid delays and possible rejection in the case of incomplete or insufficient information.

Additional information may be included in the “Additional Information” field.

For any queries relating to International Payments on AIB Internet Banking, please contact 0818 724 724 or if calling from outside the Republic of Ireland, please contact + 353 1 771 2424.
SEPA & International payments explained
When you want to send a payment to your friend in another bank there are two options:
1. An International payment
2. A SEPA Payment
An International payment is sent through the SWIFT network and a SEPA payment is sent through the SEPA Scheme.

For more information please click here.

Who pays the cost associated with making an International Payment?

The costs of making an International Payment are incurred on both the sending and receiving side of the transfer.

Depending on the payment currency, destination and the channel used the cost of an International Payment may be charged either to the Sender or is shared between the Sender and the Receiver.

Under EU legislation the charges must be shared by both parties where the payment is effected in any currency within the EEA. For example, any payment from a customer's account with AIB Bank destined for Belgium will only permit the Sender to make the payment on the basis that the AIB customer pays AIB's charge and the Receiver in Belgium pays the Receiver's bank charge.

The charging options available to AIB Customers on Outgoing International Payments are detailed in the table below.

Note: Customers using AIB Internet Banking can only send payments on a 'Shared' charging option. If you require the Sender charging option please complete the Paylink Application form available in your local AIB branch or on www.aib.ie.

Charging Option	Impact on the Sender	Comment	Can I use this option to make payments to EEA Country	Can I use this option to make payments to non-EEA Country
SHARED ('SHA')	This is where the Sender opts to pay their bank's charge and the Receiver pays the charges of all other banks.	The Sender pays AIB's charge and any other bank charges may be deducted from the payment amount before it is paid to the Receiver. This means that the full amount of the payment may not be credited to the Receiver's account.	Yes	Yes
SENDER ('OUR')	The Sender opts to pay their bank's charge and the charges of all other banks.	The Sender's account will be debited with the AIB charges initially and with all other bank(s) charges when notification is received from the bank(s) involved, which could be some time after the payment was actually executed. Please note that the charges of Intermediary (Agent) Banks and/or the Receiving Bank may be higher than similar charges applied in Ireland.	No	Yes

Please note that in the following cases, payments must be made on a 'Shared' charging basis:

Paylink Euro payments
Paylink payments in any currency to an EEA destination and
All International Payments made using the AIB Internet Banking/Kiosk service

*EEA = EU Member States and Iceland, Monaco, Switzerland, Liechtenstein, Norway, San Marino.

How much does an International Payment cost on AIB Internet Banking?

The cost of an International Payment is based on AIB's charge and the charges of other banks involved in the transfer, such as Intermediary (Agent) banks and the Receiving bank.

All International Payments submitted using the AIB Internet Banking channel are made on a "Shared/SHA" charging basis. This means that you, the Sender of the payment pays the AIB charge and the Receiver of the payment pays all the other bank charges (i.e. the Receiving bank and any Agent Bank charges) which may be deducted from the amount before it is credited to the Receiver's Account. This means that the full amount of the payment may not be credited to the Receiver's account.

Please note that under EU legislation Intermediary (Agent) banks may not deduct any charges from EEA Currency payments to EEA* destinations. The full amount of the payment must be transferred to the Receiver's Bank. The Receiver's Bank may, subject to agreement with the Receiver, deduct their fee from the payment amount before they credit the Receiver's Account.

Intermediary (Agent) Banks or the Receiver's Bank may charge where amendments/investigations/cancellations to payment instructions are requested.

*EEA= EU Member States and Iceland, Monaco, Switzerland, Liechtenstein, Norway, San Marino.

AIB charges for International Payments are detailed under the Frequently Asked Question "What is a Paylink?" and "What is a Paylink Euro?" . For more information on International Payments please refer to the Schedule of International Transactions Charges brochure, available in your branch or on this site.

In addition to the international payment charge, account transaction fees will apply.
Why did a payment coming from another country get rejected?

Your payment could be rejected if information is missing or entered into the wrong place by the sender.

The sender needs your BIC and IBAN, or your BIC, NSC and Account Number.

Examples of your account details will look like:

BIC – AIBKIE2DXXX

IBAN – IE12AIBK93000012345678

NSC & Account Number – 930000 12345678

If this is not the cause of the problem, ask the sender to also contact their bank and check why your payment got rejected.

Payment Options and Amounts

What International Payment options are available on AIB Internet Banking?

An AIB internet banking and Kiosk Banking customer can initiate an International payment, by selecting ‘Standard/Urgent’ option. For further information on the list of currencies and cut off times applicable to Urgent/Standard international payments, please refer to ‘Destinations & Currencies for International Payments’ sections.
How do I make an international payment on Kiosk banking?
1. Click ‘Make an International Payment’ on the Main menu.
2. From the drop down menu select the currency, destination and payment type, then click 'next'.
3. Select the account you would like to debit and click 'next'.
4. Complete the receiver information in the spaces provided and click 'next'
5. Read through the form again to ensure that you have entered all information correctly.
6. If you logged in with REG and Pac you will need your CARD and PIN to verify the transaction, or if you logged in with CARD and PIN you will need your REG and PAC to verify, and click 'confirm' to complete the transfer.
The status of your payments may be viewed in 'My Payment Logs’, Business Help link.
Self Service Kiosks
With Kiosk Banking you can:
- Your Accounts: Log in with Card & Pin or Reg & PAC to view your account balances and transactions
- Print your NSC and Account Number details, with your BIC and IBAN numbers
- Transfer Funds: Between your own accounts, or to another Irish account
- Transfer Funds to international accounts
- Pay Bills, including utilities and your AIB Credit Card bill
- Standing Orders: Create, View, Amend and Cancel any scheduled Standing Orders
- Direct Debits: View and Cancel whenever you want
- Mobile Top-up: Top-up any pre-paid mobile phone on the Vodafone, Three and Tesco Mobile networks
- Serve Notice for your Online Notice Deposit accounts
- Manage your Statements: View and print previously issued statements, and turn paper statements on and off
- Payment Logs: View Payments made in and out of your accounts
- Historical Transactions: View and search the last 24 months of transactions on your Current Accounts and Credit Cards Accounts
- Quickly access and print the last three months' or last six months' of transactions on your Current Accounts and Credit Card Accounts
- Statements: View up to 7 years of statements, and print proof of address
- Manage my Details – notify AIB of your new postal address, email address, and up to three telephone numbers
- Manage your Credit Cards – report lost or stolen, request PIN reminder, amend direct debit to pay your credit card bills, request a limit increase, order a replacement card
- Apply for an AIB CLICK Credit Card
- Open an Online Saver Account
- Manage your Debit Cards - report lost or stolen, order a replacement card
- Register for Internet Banking, so you can access your accounts when and where you want
- Forgotten Reg & PAC: Get a reminder of your Internet Banking Registration Number, and be able to reset your PAC (Personal Access Code)
- Order a Card Reader to use with your Internet Banking
- Stop cheques
What is Paylink Euro?

Paylink Euro payments are International Payments in euro to a SEPA zone country i.e. EU Member States and Norway, Iceland, Liechtenstein and Switzerland. There are a number of additional SEPA zone territories where Paylink Euro may be sent. To qualify for the Paylink Euro Standard product the receiver's bank must be reachable via the SEPA Credit Transfer (SCT) Scheme.

For Product Description & Pricing for Paylink Euro on AIB Internet Banking, please click here
What is Paylink?

Paylink payments can be sent in all major currencies to most destinations world-wide on a standard or urgent basis.

For Product Description & Pricing for Paylink on AIB Internet Banking, please click here
How do I make an international payment on AIB Internet Banking?
1. Click 'Transfers and Payments' on the left of the screen.
2. Click 'I want to transfer money internationally' and click 'start'
3. From the drop down menu select the currency, destination and payment type, then click 'next'.
4. Select the account you would like to debit and click 'next'.
5. Complete the receiver information in the spaces provided and click 'next'
6. Read through the form again to ensure that you have entered all information correctly.
7. Enter the code from your AIB Code Card or AIB Card Reader and click 'confirm' to complete the transfer.
The status of your payments may be viewed in 'My Payment Logs', located within the 'Transfer & Payments' section on the left of the screen.
What is an AIB Code Card?

Learn more about AIB Code Card
What is an AIB Card Reader?

Learn more about the AIB Card Reader
Which accounts can I debit to make International Payments?

International Payments can be made from a suitable account already set up on your AIB Internet Banking profile.

While inputting your Payment details, there is a drop down option which will show you a list of the accounts that you can make International Payments from.
What is the maximum payment transfer amount?

The maximum amount that may be transferred is limited in aggregate to €10,000 for personal users, and €30,000 for business users*, in any business day and the preceding non-business day period.

Payment Type
Personal Users
Business Users*

Paylink (Standard and/or Urgent)

€10000

€30000

Paylink Euro (Standard and/or Urgent)

€10000

€30000

*Customers registered for AIB Internet Banking who hold at least one open suitable designated AIB Business account.
How do I enter the payment amount on AIB Internet Banking?

Enter the payment amount in space provided. The format allows for the decimal place.
The exception to this is Japanese Yen (JPY), which has no decimal places in its currency.
What is a Bank Identifier Code (BIC)?

The Bank Identifier Code (BIC), is a unique identification code for a specific financial institution. BIC codes consist of either 8 or 11 alphanumeric characteristics.

AIBs BIC is AIBKIE2D.

Based on payment instructions together with the receiver's International Bank Account Number (IBAN), the BIC facilitates streamlined processing of International payments.

BIC codes consist of either 8 or 11 alphanumeric characters and can be verified using the following website: www.swift.com/biconline
What is an International Bank Account Number (IBAN)?
The 'International Bank Account Number' or 'IBAN' is a standard for quoting account numbers across Europe. The use of an IBAN and the beneficiary bank BIC code (Bank Identifier Code) enables your International Payment to be made automatically and ensures the correct identification of your receiver's bank account.

How will the IBAN be identified?

An IBAN contains additional characters in front of a normal recipient domestic account number. These characters consist of a 2-letter country code followed by a 2-digit check number.
For Example: IBAN AT611904300234573201

Using IBAN on Payment Instructions

Please note that the IBAN in printed format (such as an invoice) is likely to be prefaced by the word IBAN e.g. IBAN AT611904300234573201
- You should NOT enter the word IBAN on any input to the bank.
- You should not include any spaces when quoting the IBAN. The IBAN should be presented as a continuous string of alphanumeric characters i.e. AT611904300234573201
Lengths and formats of IBANs across Europe

There are standard lengths and formats of alphanumeric characters for IBANs in respect of each country - e.g. in Ireland, the standard is 22 characters. When completing payment instructions, please ensure that the receiver's IBAN corresponds in length to the country specific IBAN length.

Destinations & Currencies for International Payments

Where can I send Paylink Euro payments to?

Paylink Euro payments may be sent to any SEPA zone country. The Republic of Ireland is excluded for International Outgoing payments on AIB Internet Banking. A full listing of applicable SEPA zone countries is provided in the following table:

Austria	Belgium	Bulgaria
Croatia	Cyprus	Czech Republic
Denmark	Estonia	Finland
France	Germany	Greece
Hungary	Iceland	Ireland
Italy	Latvia	Liechtenstein
Lithuania	Luxembourg	Malta
Netherlands	Norway	Poland
Portugal	Romania	Slovak Republic
Slovenia	Spain	Sweden
Switzerland	UK (including Northern Ireland)

There are a number of additional SEPA zone territories where Paylink Euro may be sent. They include Åland Islands, Andorra, Azores, Canary Islands, French Guiana, Gibraltar, Guadeloupe, Guernsey, Isle of Man, Jersey, Madeira, Martinique, Mayotte, Monaco, Reunion, Saint Barthelemy, Saint Martin, Saint Pierre and Miquelon, San Marino and Vatican City. These tend to change periodically.

What currencies are available to make International payments?

The following are the currencies currently available on AIB Internet Banking for making international transfers:

Code	Currency	Standard	Urgent
AED	United Arab Emirates Dirham	Yes	N/A
AUD	Australian Dollars	Yes	Yes
CAD	Canadian Dollars	Yes	Yes
CHF	Swiss Francs	Yes	Yes
CZK	Czech Koruna	Yes	Yes
DKK	Danish Krone	Yes	Yes
EUR	Euro Unit	Yes	Yes
GBP	Pound Sterling	Yes	Yes
HKD	Hong Kong Dollars	Yes	Yes
HUF	Hungarian Forints	Yes	Yes
INR	Indian Rupee	Yes	N/A
ILS	New Israeli Shekel	Yes	N/A
JPY	Japanese Yen	Yes	Yes
MXN	Mexican Peso	Yes	N/A
NOK	Norwegian Krone	Yes	Yes
NZD	New Zealand Dollars	Yes	Yes
PHP	Philippines Peso	Yes	N/A
PLN	Polish Zlotys	Yes	Yes
QAR	Qatari Rial	Yes	N/A
SAR	Saudi Riyals	Yes	N/A
SEK	Swedish Krona	Yes	Yes
SGD	Singapore Dollars	Yes	Yes
THB	Thai Bahts	Yes	N/A
TRY	Turkish Lira	Yes	Yes
USD	US Dollars	Yes	Yes
ZAR	South African Rands	Yes	Yes

What are the currency cut-off times for Outgoing International Payments on AIB Internet Banking?

A cut-off time is the latest time on any business day that AIB can effect a payment in a particular currency for the payment execution timeframe indicated in our product descriptions. E.g. An Urgent payment in GBP received by AIB via AIB Internet Banking channel before 15.00 hours can be processed for execution to the Receiver for same business day i.e. the minimum execution timeframe will be same business day. If it is received after 15.00 hours it may be processed for execution on the next business day i.e. the minimum execution timeframe will be 1 business day.

*Euro (standard) payments in Euro to a SEPA zone country up to a maximum of €10,000 (Personal Users) and €30,000 (Business Users) made before 2.00pm on a Business day may be credited to the Beneficiary bank the Same Business Day.

Payments up to a maximum of €10,000 (Personal Users) and €30,000 (Business Users) made after 2.00pm on a Business day will be credited to the Beneficiary bank the Next Business Day

The cut-off times for outgoing International Payments initiated on AIB Internet Banking are listed below.

Please be aware that these cut-off times are meant as a guide and may change, in particular over the Christmas & New Year period.

A Business day means a day (other than a Saturday, Sunday or public holiday) on which we are generally open for business in Ireland and, where in relation to execution timeframes in respect of a payment to an account with another bank, a day on which the payee's bank is also open for business.

Whilst AIB will process your payment requests on receipt, please note that due to local banking practices in certain regions of the world such as Africa, South America, Caribbean and areas of the Middle East and Asia, delivery times and service standards may vary.

Code	Currency	Euro Standard Cut-Off Time to SEPA zone Country	Euro Urgent Cut-Off Time to SEPA zone Country
EUR	Euro Unit	16:00	15:00
Code	Currency	Standard Cut-Off Time	Urgent Cut-Off Time
AED	United Arab Emirates Dirham	13:30	N/A
AUD	Australian Dollars	15:30	14:30
CAD	Canadian Dollars	16:00	14:00
CHF	Swiss Franc	16:00	15:00
CZK	Czech Koruna	16:00	15:00
DKK	Danish Krone	16:00	15:00
EUR	Euro Unit	16:00	15:00
GBP	GB Pound Sterling	16:00	15:00
HKD	Hong Kong Dollars	15:30	12:30
HUF	Hungarian Forints	16:00	15:00
ILS	Israeli New Shekel	13:30	N/A
INR	Indian Rupee	13:30	N/A
JPY	Japanese Yen	15:30	14:30
MXN	Mexican Peso	15:30	N/A
NOK	Norwegian Krone	15:30	15:00
NZD	New Zealand Dollars	16:00	14:30
PHP	Philippines Peso	11:30	N/A
PLN	Polish Zlotys	16:00	14:30
QAR	Qatari Rial	13:30	N/A
SAR	Saudi Riyals	13:30	N/A
SGD	Singapore Dollars	15:30	12:30
SEK	Swedish Krona	15:30	15:00
THB	Thai Bahts	15:30	N/A
TRY	Turkish Lira	15:30	13:30
USD	US Dollars	16:00	15:30
ZAR	South African Rands	15:30	14:30

Note: AIB’s minimum execution timeframes** for payments are indicative only. AIB does not guarantee that the payment will reach the receiving bank within the indicated minimum execution timeframe. Delivery times may vary. AIB is not responsible for failure for the receiving bank to pass on the payment to the receiver.

AIB’s maximum execution timeframes for payments represent the maximum execution cycle permitted by law for payments in EEA currencies within the EEA. The actual execution timeframes are more likely to be reflected by the minimum execution cycles indicated.

**Execution timeframe is a minimum of same business day and a maximum of 1 business day subject to cut off times for EUR payments.

Execution timeframes for EEA Currency payments to EEA countries a minimum of 2 business days and a maximum of 4 business days subject to cut off times.

For more information on International Payments please refer to the Schedule of International Transactions Charges brochure, available in your branch or on this site.

What are the cut-off times for Incoming International Payments in AIB?

Cut-Off Times for receipt of payments from Sepa Zone(1) and Other EEA Currencies (Subject to value date requested on the payment)

Currency Code	Currency Name	Cut-off time for receipt of payment (GMT)
EUR	Euro	15:45
GBP	Sterling	16:00
CHF	Swiss Franc	15:30
CZK	Czech Koruna	15:30
DKK	Danish Krone	15:30
HUF	Hungarian Forint	15:30
NOK	Norwegian Krone	15:30
PLN	Polish Zloty	15:30
SEK	Swedish Krona	15:30

Cut-Off Times for receipt of payments in non-Sepa currencies (Subject to value date requested on the payment)

Currency Code	Currency Name	Cut-off time for receipt of payment (GMT)
AED	UAE Dirham	14:00
AUD	Australian Dollar	15:00
CAD	Canadian Dollars	14:30
HKD	Hong Kong Dollar	13:00
ILS	Israeli Shekel	14:00
INR	Indian Rupee	14:00
JPY	Japanese Yen	15:00
KWD	Kuwaiti Dinar	14:00
MXN	Mexican Peso	16:00
NZD	New Zealand Dollar	15:00
OMR	Omani Rial	14:00
PHP	Philippine Peso	12:00
QAR	Qatari Rial	14:00
SAR	Saudi Arabian Riyal	14:00
SGD	Singapore Dollar	13:00
THB	Thai Baht	16:00
TRY	Turkish Lira	14:30
USD	US Dollar	16:00
ZAR	South African Rand	15:00

(1) SEPA zone = EU Member States, Iceland, Liechtenstein Norway and Switzerland. There are a number of additional SEPA zone territories. Other EEA currencies, supported by AIB, are: CHF - Swiss Franc, CZK – Czech Koruna, DKK –Danish Krone, HUF – Hungarian Forint, NOK – Norwegian Krone, PLN – Polish Zloty, SEK – Swedish Krona.

Please note that currency payments received after the cut-off time for that currency will receive value 1 day later than the value applied to payments received prior to cut-off time.

What exchange rate is applied to an International Payment?

An exchange rate is applied to an International Payment, when the currency of the payment is different to the currency of the debit or credit account. Standard exchange rates which are applicable on the relevant business day quoted are available to view online at www.aib.ie. These variable exchange rates change are subject to change at any time.
What information do I need to make an Outgoing International Payment?

In order to ensure that your outgoing international payment is made correctly you should have the following minimum information:

(a)The name and address of the Receiver to whom you are transferring the funds.

(b)Either the BIC or the full name and address of the foreign bank branch at which the Receiver maintains their bank account.

(c)The International Bank Account Number (IBAN) or normal bank account number of the Receiver's Account with the foreign bank.

(d)The national bank code (where available) of the bank branch at which the Receiver's Account is maintained. This is not required if an IBAN is provided.

Please ensure that the information provided is accurate and complete. Failure to provide the correct information may result in your International Payment being returned to your account for a lesser amount due to foreign bank fees and charges and/or exchange rate losses.

For further detailed information on country specific formatting requirements, please click here.

IBAN is mandatory for all International euro payments to SEPA zone countries. For incoming and outgoing non SEPA International Payments, AIB recommends using the IBAN and BIC where they are available.
The country I want to send money to is not appearing in the Country drop-down list? What do I do next?

We are unable to send payments to certain destinations. If the country you wish to send a payment to does not appear in the Country drop-down list in the payment input screen, please contact your local branch for more information.

Routing & Status of International Payments

Why are Intermediary (Agent) banks used?

In order to deliver an international payment service, AIB relies on the services of Intermediary Banks to provide us with access to the local payment system in each country.

Most International Payments are made in the currency of the Receiver's country e.g. USD payments to the USA or GBP payments to the UK. With these payments, the Intermediary Bank is located in the country of the Receiver and they will pass the proceeds of the payment to the Receiver's Bank through the national banking system in the country. The Intermediary Banks will normally deduct their fees or charges from the payment amount before the payment is passed to the Receiver's Bank.

Sometimes payments are made in a third currency i.e. a payment that is not made in the currency of the Sender or the Receiver's country. For example a payment from Ireland in USD sent to Japan. With such payments, AIB may be able to send a payment order directly to the Receiver's Bank and arrange the USD settlement for the payment from their USD bank account in the USA to the Japanese bank's USD account in the USA.

In some cases the Japanese bank may not be an agent bank for AIB. In such case AIB will try to identify a bank in the USA, where the Japanese bank maintains an account. AIB will then send the payment through its US Agent bank to be passed to the US Agent bank of the Japanese bank. In such a payment a minimum of two Agent banks would be involved, both of which will apply a charge for handling the payment.

On rare occasions AIB may not be able to identify the US Agent bank for the Japanese bank and may request the customer to obtain this information from the receiver of the payment.

Due to the complexity involved in delivering payments to the Receiver's Bank and the extent of AIB's Intermediary bank network (approximately 1800 banks worldwide), it is not possible for AIB to indicate the amount of any Intermediary bank charges that may be deducted from a payment or charged back to the Sender.

AIB endeavours to limit the amount of charges applied by Intermediary (Agent) banks, by routing payments through recognised clearing and settlement systems directly to the Receiver's Bank (e.g. Target, EBA, STEP 2) or through preferred Intermediary banks selected by AIB or nominated by the Receiver's Bank.

Please note that the charges of Intermediary (Agent) Banks and/or the Receiving Bank may be higher than similar charges applied in Ireland.
Where can I view the status of my International Payment?

The status of a payment can be viewed in the 'Payment Logs'.

This can be accessed by clicking 'Transfers & Payments' on the left of the screen.

'My Payments Logs' tab is at the top of this screen.

What does each status in the payment log mean?

Status	Definition
Pending	AIB has received the payment but processing of the payment has not commenced.
Processing	AIB has received the payment and processing has commenced. The payment is awaiting confirmation.
Complete	The payment has been processed and has been released by AIB. Please note that this does not mean that the funds have been credited to the receiver's account by the receiving bank.
Rejected	The payment has been rejected.
Returned	The payment has been returned from the receiving bank as they were unable to apply funds to the receiver's account.

If your International Payment on AIB Internet Banking displays a status of 'Rejected' and you need to establish the reason for this, please contact 0818 724 724 or if calling from outside the Republic of Ireland, please contact + 353 1 771 2424

What References are used for International Payments?

AIB uses unique references for all incoming and outgoing international payments that are either credited to or debited from your account. These references are quoted on your payment log or on paper advise.

If you have any queries relating to International Payments, please ensure to quote the reference. For any queries, please contact 0818 724 724 or if calling from outside the Republic of Ireland, please contact + 353 1 771 2424.

Reusing Payments

Reusing Payments
You may re-use the payment details for a previously made International Payment on the basis that the status of the payment is 'COMPLETE'.

The status of your International Payments may be viewed in the Payment Log. If the international payment details that you wish to re-use have a 'COMPLETE' status you may select the 'RE-USE' button.

You will be required to input the following information:
- account you wish to debit to make the International Payment - this is a mandatory field
- message to receiver
- amount of the payment - this is a mandatory field
- message to appear on your statement

Requesting a recall or amending an International Payment

How can I request a recall or amend an International Payment?

Once accepted by us for execution, an International Payment is irrevocable, it cannot be cancelled. In the case where you want to request a recall of the International Payment, we will endeavour to recall this instruction.

However, in the instance where you wish to recall a payment that has been confirmed through AIB Internet Banking, we suggest you contact the beneficiary directly and request they return the funds directly. There is no guarantee that AIB can action the recall request, as the Receiver will have to authorise the Receiver's bank to debit the funds from his / her account

If an International Payment is recalled, please note that exchange rate losses may be incurred if the International Payment was subject to an exchange rate conversion either on the sending or receiving side. In addition the recalled payment may also be subject to a deduction of fees and charges by intermediary and/or Receiver Banks.

Intermediary (Agent) Banks or the Receiver's Bank may also charge where investigations are requested.

Please see 'Useful Contacts' below.

Other Information

What are the payment product codes?

A payment product code is a three digit code used to identify our payment products and the payment fee related to it. From the 2 July 2018 you will see these payment product codes on your account ledger and statements. The table below outlines each product code and the type of instruction you used:

Product Code	AIB Payment Product	Instruction Type
O03	Paylink Euro Standard	Paper Instruction
O08	Paylink Euro Standard	Electronic Instruction
O20	Paylink Euro Urgent	Paper Instruction
O19	Paylink Euro Urgent	Electronic Instruction
O02	Paylink Standard	Paper Instruction
O05	Paylink Standard	Electronic Instruction
O01	Paylink Urgent	Paper Instruction
O04	Paylink Urgent	Electronic Instruction
I12	InPay Euro	*N/A
I03	InPay Global – For amounts greater than €127	*N/A

*N/A = Not Applicable

The charges associated with these Product code are outlined in our ‘Schedule of International Transaction Charges’ brochure on our website.

IBAN Mandatory Countries for International Payments

The receiver account number must be in IBAN format for all international payments to EEA countries and certain Non-EEA countries. Please click here, for list of IBAN mandatory countries.

We recommend that the IBAN is used in conjunction with the BIC of the receiver's bank to ensure correct identification of the receiver's bank branch and their account number within that branch. For further detailed information on country specific formatting requirements, please click here.

Please contact the receiver in these countries to obtain their correct IBAN account information and BIC details before initiating any payments.

Note: Failure to provide IBAN account information for payments to these countries may result in your payment being delayed, cancelled or returned by the receiver's bank.
Payments to Mexico - what is a CLABE Account Number?

A CLABE (Clave Bancaria Estandarizada), is an 18-digit number, to uniquely identify Mexican account holders, to guarantee the correct posting of electronic payments. The CLABE is assigned to each bank account in Mexico.
Payments to India - what is an IFSC / PIN code?

An IFSC code (Indian Financial System Code) is an 11 character alphanumeric code that uniquely identifies a bank-branch in India.

A PIN (Postal Index number) is a 6 digit postal code which helps to identify the location of the bank-branch in India.
Payments to United Arab Emirates – What is a UAE PoP code?

A UAE PoP code is a 3 character code that the UAE uses to identify the purpose of payment. For example: salary has a pop code of SAL

These can be found by clicking here.
Data Protection Notice

International Payments and certain domestic payments are made by AIB via the Belgium-based Society for Worldwide Interbank Financial Telecommunication (SWIFT). SWIFT processes payments on behalf of financial institutions worldwide and is currently the only organisation providing such a service. All transactions processed in Belgium are replicated in a backup system ('mirror site') in the United States of America (US). Maintaining a geographically separated back-up infrastructure to ensure continued operation is in line with international standards and supervisory requirements.

On foot of official subpoena(s), transaction data held in the US 'mirror site' may be disclosed to US, or other authorities for the purposes of combating terrorism and other serious crime. Therefore, any information you provide to AIB in order to effect a SWIFT payment could potentially be disclosed to US authorities, and by instructing AIB to execute a payment, you are implicitly giving your consent to such a disclosure.

AIB reserves the right to amend this notice at any time, and you should regularly check for any amendments.
Useful Contacts

For any queries relating to International Payments on AIB Internet Banking, please contact 0818 724 724 or if calling from outside the Republic of Ireland, please contact + 353 1 771 2424.
Further Information on AIB's International Payment Services

AIB provides a comprehensive suite of International Payment products to facilitate customers in sending and receiving international payments. For further detailed information please click here.
What is a Receiver Bank Code?

A ‘Receiver Bank Code’ is specific to the country. You can get this code from your payee.

For example, if you make a payment to the UK, the NSC (National Sort Code) is the ‘bank code’ and you need it to make the payment on Internet Banking.

For more information click here.

Payment Type	Personal Users	Business Users*
Paylink (Standard and/or Urgent)	€10000	€30000
Paylink Euro (Standard and/or Urgent)	€10000	€30000