Can I place a temporary freeze on my AIB cards?

You can freeze your card in the AIB mobile app. You should only do this as a temporary measure. When the freeze is in place you will be unable to use your card. If you cant find your card you should cancel it straight away, you can report it as lost/stolen online.

If you suspect fraud on your card please call us immediately on 1800 24 22 27 or +353 1269 5022 (Outside Ireland).

If you think you have mislaid your card you can put a Temporary Freeze on it.

1. Log in to AIB Tablet Banking

2. Select Services & Settings 

3. Click on Manage my Cards.

4. Select your Credit or Debit Card.

5. Select Freeze Card and follow the instructions on screen to place an immediate freeze on your card.

How do I remove the Temporary Freeze on my Card? 

1. Go to Services & Settings

2. Click on Manage My Cards

3. Select your Credit or Debit Card and click on Unfreeze Card. 

4. Follow the instructions onscreen to remove a Freeze on your card.

Please Note:

This is a short term security measure; for example where you have mislaid your card around the home but you don’t want to report it lost just yet. Once found, you can remove the Freeze and use your card as normal.

If you can’t find your card or if you suspect fraud on your card, please call us immediately on 1800 24 22 27.

If you can't find your card you can report it as lost/stolen online.

If you suspect fraud on your card please call us immediately on 1800 24 22 27 or +353 1269 5022 (Outside Ireland).

You can download AIB's Tablet Banking App from the Google Play or Apple App store.

Visit the Quick Banking Area where you can use the Kiosk with your Phone & Internet Banking Registration Number & PAC details.