Personal Current Accounts FAQs

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  • What type of personal current account can be opened online?

    The Personal Bank Account and the AIB Advantage Account can be opened in the sole name of the applicant. Click here for features and benefits of the Personal Bank Account. Click here for features and benefits of the AIB Advantage Account.

  • Who can apply for a Personal Bank Account on AIB Internet Banking?

    You must be aged 18 or over and be registered with AIB Internet Banking.

  • Who can apply for an AIB Advantage Account on AIB Internet Banking?

    You must be aged 66 or over and be registered with AIB Internet Banking.

  • How do I open a Personal Bank Account or an AIB Advantage Account on AIB Internet Banking?

    1. Simply log in to your AIB Internet Banking and select ‘Current Accounts’ within the ‘Apply & Open’ menu.

    2. Select your desired account from under the ‘Current Accounts’ section. Then simply follow the account opening steps.

  • Can I open a joint account?

    Accounts opened through AIB Internet Banking can only be opened in your sole name. A joint account can be opened through any AIB Branch. Click here for the application form and more information on opening a joint account. 

  • How will I know what branch my account has opened in?

    Your account will be opened online through AIB Internet Banking in the same branch as your existing AIB accounts. Once your account has opened, you will be able to view the NSC of the account on AIB Internet Banking. To view this, simply click on ‘Accounts’ and select the new account. Your NSC, along with your Account Number, BIC and IBAN, will be listed on this screen. If you wish to talk to someone about your account, please contact AIB Direct Banking at 0818 724 724.

  • If I have any queries in relation to my Personal Current Account who do I contact?

    You can contact a Customer Service Adviser on 0818 724 724 (International +353 1 771 2424).

  • Do any fees apply to the Personal Bank Account?

    Fees and charges do apply to the Personal Bank Account but you may qualify for maintenance and transaction fee free banking. Click here for details of ‘A Way to Bank Free of Maintenance and Transaction Fees’. Click here for the ‘A Guide to Fees and Charges for Personal Accounts’.

  • Do any fees apply to the AIB Advantage Account?

    No maintenance or transaction fees apply to the AIB Advantage Account. Other AIB fees and charges may apply. Details are available in our booklet 'A Guide to Fees and Charges for Personal Accounts'.

  • Will I be able to view my new account on AIB Internet banking?

    Yes, you can view your balance and account transactions and transfer money into and out of your account via AIB Internet Banking.
  • How will I get my statements?

    When you open a current account on AIB Internet Banking, you will be automatically signed up for eStatements. You will be able to view and download your eStatements from AIB Internet Banking. You have the option to request paper statements if you wish, please refer to the 'Manage my Statements and Fees' section of the Help Centre for more details.

  • How will I get my fee advices?

    When you open a current account on AIB Internet Banking, you will be automatically signed up for eFee advices. You will be able to view and download your eFee Advices from AIB Internet Banking. You have the option to request paper fee advices if you wish, please refer to the 'Manage my Statements and Fees' section of the Help Centre for more details.
  • If I change my mind, can I close my account?

    You can close your account at any time by giving a written instruction to your branch in line with the ‘AIB Personal Current Account Important Information’ leaflet and the Terms and Conditions for Current Accounts and Demand Deposit Accounts. Click here for details.

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