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    AIB Internet Banking

    1. Log in to AIB Internet Banking.

     

    2. Click on Services & Setting

     

    3. Select Cheques (Alternatively you can select your account in Accounts, click on the Account Management button and select Cheques). 

     

    You will be presented with four options: 

    • Search / Stop a Cheque

    • Stop Multiple Cheques

    • Remove Stop Cheque, and

    • Stop Cheques History

     

    4. Click on the required option and follow the instructions to complete your request. 

     

    Important Notes:

    • If a cheque(s) has debited your account, it cannot be cancelled

    • You will not be able to remove a stop on an individual cheque which had originally been stopped as part of a Multiple Cheques Stop. 

    • You will need your AIB Card Reader to confirm your request to remove a stop from a cheque(s).

     

    Please note: You will need the number of the cheque you wish to search for. 

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    AIB Tablet Banking

    1. Log in to AIB Tablet Banking.

     

    2. Click on Services & Settings

     

    3. Select Cheques

     

    You will be presented with four options: 

    • Search / Stop a Cheque

    • Stop Multiple Cheques

    • Remove Stop Cheque, and

    • Stop Cheques History

     

    4. Click on the required option and follow the instructions to complete your request. 

     

    Important Notes:

    • If a cheque(s) has debited your account, it cannot be cancelled

    • You will not be able to remove a stop on an individual cheque which had originally been stopped as part of a Multiple Cheques Stop. 

    • You will need your AIB Card Reader to confirm your request to remove a stop from a cheque(s).

     

    You can download AIB's Tablet Banking App from the Google Play or Apple App store.

     

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    AIB Phone Banking

    1. Call our Customer Service Team on 0818 724 724 (+353 1 771 24 24 from outside Ireland).

    2. Select option 1 and enter your security details. 

     

    To search for a cheque(s): 

     

    Select option 1 for Additional Account Balances and Transaction Information and then option 3 to search for a cheque. Follow the prompts to complete your request. 

     

    Please note: You will need the number of the cheque you wish to search for.

     

    To cancel a cheque: 

     

    Select 0 to speak with an agent. 

     

    Important Notes:

    • If a cheque(s) has debited your account, it cannot be cancelled

    • You will not be able to remove a stop on an individual cheque which had originally been stopped as part of a Multiple Cheques Stop. 

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    Contact Your Branch By Phone

    You can call your branch between 9.00am and 5.30pm Mon-Fri.

     

    Make sure you have the number of the cheque you wish to search for ready.

     

    If you would like to use AIB's services outside of these hours, call our Customer Service Team to register for AIB Phone & Internet Banking on 0818 724 020 (or +353 1771 24 24 option 4 from outside Ireland).

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    In Your Branch

    Visit the Quick Banking Area where you can use the Kiosk, the In-Branch Courtesy phone, or get assistance at the Customer Service Desk to complete your request.   

     

    You will need your AIB Card Reader for requests over the phone. Proof of identification may be required for Customer Service assistance. 

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