How do I cancel a direct debit?

1. Log in to AIB Mobile Banking.

2. Select Pay & Transfer

3. Click on Direct Debits.    

Click on the required Direct Debit and you will be presented with the details and an option to 'cancel direct debit'. 

Please Note: While AIB will cancel your Direct Debit, it is your responsibility to inform the Originator of this cancellation and to make any alternative payment arrangements necessary. 

You can download AIB's Mobile Banking App from the Google Play or Apple App store.

1. Log in to AIB Tablet Banking.

2. Select Pay & Transfer 

3. Click on Direct Debits.

• To cancel a Direct Debit, click on 'cancel' and follow the instructions to complete the request.

• To view details of a Direct Debit, click on the details icon - i - and you will be presented with an overview. 

Please Note: While AIB will cancel your Direct Debit, it is your responsibility to inform the Originator of this cancellation and to make any alternative payment arrangements necessary. 

You can download AIB's Tablet Banking App from the Google Play or Apple App store.

1. Call our Customer Service Team on 0818 724 724 (Or +353 1771 24 24 from outside Ireland).

2. Select option 1, enter your security details and select 0 to speak to an agent. 

Please Note: While AIB will cancel your Direct Debit, it is your responsibility to inform the Originator of this cancellation and to make any alternative payment arrangements necessary. 

Visit the Quick Banking Area where you can use the Kiosk, the In-Branch Courtesy phone, or get assistance at the Customer Service Desk to complete your request.