How do I cacel a direct debit?

You can cancel a direct debit using your Internet Banking or via the AIB Mobile App, both of which will have a section dedicated to direct debits in the Pay and Transfer sections, where you will then have the option to select cancel.

How do I cancel a direct debit?

Important Information

Please note that cancelling a Direct Debit may impact the service you are receiving and potentially your credit rating if this is a loan repayment.

It is your responsibility to inform the originator that you have cancelled the direct debit and to make any alternative payment arrangements necessary.

Please contact your service provider or loan provider to discuss repayments.

To ensure that associated payments are not processed, you should cancel your direct debit no later than 21:00 hours on the business day prior to the payment due date.

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AIB Internet Banking
Log in to AIB Internet Banking.

Click on Pay & Transfer

Select Direct Debits.

To cancel a Direct Debit, click on 'cancel' and follow the instructions to complete the request.

To view details of a Direct Debit, click on the details icon - i - and you will be presented with an overview.

Please Note: The cut off times will display on screen when you are cancelling the direct debit.

Please Note: While AIB will cancel your Direct Debit, it is your responsibility to inform the Originator of this cancellation and to make any alternative payment arrangements necessary.

Learn more about Direct Debits

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AIB Mobile Banking
Log in to AIB Mobile Banking.

Select Pay & Transfer

Click on Direct Debits.

Click on the required Direct Debit and you will be presented with the details and an option to 'cancel direct debit'.

Please Note: While AIB will cancel your Direct Debit, it is your responsibility to inform the Originator of this cancellation and to make any alternative payment arrangements necessary.

You can download AIB's Mobile Banking App from the Google Play or Apple App store.

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AIB Tablet Banking
Log in to AIB Tablet Banking.

Select Pay & Transfer

Click on Direct Debits.

To cancel a Direct Debit, click on 'cancel' and follow the instructions to complete the request.

To view details of a Direct Debit, click on the details icon - i - and you will be presented with an overview.

Please Note: While AIB will cancel your Direct Debit, it is your responsibility to inform the Originator of this cancellation and to make any alternative payment arrangements necessary.

You can download AIB's Tablet Banking App from the Google Play or Apple App store.

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AIB Phone Banking
Call our Customer Service Team on 0818 724 724 (Or +353 1771 24 24 from outside Ireland).

Select option 1, enter your security details and select 0 to speak to an agent.

Please Note: While AIB will cancel your Direct Debit, it is your responsibility to inform the Originator of this cancellation and to make any alternative payment arrangements necessary.

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In Your Branch

Visit the Quick Banking Area where you can use the Kiosk, the In-Branch Courtesy phone, or get assistance at the Customer Service Desk to complete your request.

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Branch Locator

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How do I cancel a direct debit?

Important Information

AIB Internet Banking

AIB Mobile Banking

AIB Tablet Banking

AIB Phone Banking

In Your Branch