Where can I see details of my bank payments?

Video Description & Transcripts

• Short Description

  Animated smartphone tutorial demonstrating how to check outgoing and incoming payments, and how to search past transactions, using the AIB mobile app. Steps are highlighted with on-screen text and cursor movements.

• Extended Description

  Music plays throughout the video.

  The video opens with the AIB logo against a plain background. Below it, text appears reading:

  “Checking payments – Manage your banking with our mobile app.”

  The screen transitions to an animated smartphone displaying the AIB mobile app home screen. On-screen text appears in sync with the spoken instructions. A cursor highlights each tap as the steps are demonstrated.

  The cursor selects an account from the accounts overview and taps Payment logs. A list appears showing both outgoing payments and payments scheduled for processing. Each payment listing displays the date, amount, and status.

  The cursor taps individual payments to show a detailed view.

  Next, the cursor returns to the payment logs and taps the In option to view incoming payments.

  To demonstrate searching past payments, the animation returns to the account screen. The cursor taps the Search icon. A search panel appears with fields to filter transactions by date, description, or amount. The cursor enters criteria and taps Find transactions, showing a list of matching results.

  After the tutorial completes, the mobile interface fades away.

  The final screen shows the AIB logo with the text:

  “Get it done in your AIB app.”

  “Manage your banking with our mobile app.”

  At the bottom, regulatory text appears:

  “Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland.”

  The music fades out as the video ends.

• Video Transcript

  [Music playing]

  [Visual: AIB logo appears with the text:]

  “Checking payments – Manage your banking with our mobile app.”

  “Here’s a step-by-step guide on how to check payments.”

  Checking Outgoing and Upcoming Payments

  [Visual: Animated phone showing AIB mobile app home screen.]

  “Log in to the AIB mobile app.”

  [Visual: The cursor taps an account from the accounts list, then taps Payment logs.]

  “From the account screen, tap the account you want to view and then tap Payment logs.”

  [Visual: A list of payments appears, showing outgoing past payments and payments that are about to be processed.]

  “You will be presented with a list of your outgoing past payments and those that are about to be processed on the account.”

  [Visual: User taps a payment to view its details.]

  “Tap on any payment to see more details.”

  Checking Incoming Payments

  [Visual: The cursor goes back to the payment logs section and taps In.]

  “To check incoming payments, go back to Payment logs and tap the In option.”

  Searching Past Payments

  [Visual: The cursor returns to the account screen and taps the Search icon.]

  “To check a payment you’ve made in the past, go back to the account screen and tap the search icon on the screen.”

  [Visual: Search options appear: date, description, amount. Cursor enters sample criteria.]

  “You can also search your transaction history by date, by description or amount.”

  [Visual: Cursor taps Find transactions and matching results appear.]

  “Simply enter your search criteria and tap Find transactions to search all payments that match your criteria.”

  [Visual: AIB logo appears with the text:

  “Get it done in your AIB app.”

  “Manage your banking with our mobile app.”

  “Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland.”]

  [Music fades out]

  [End of video.]