How do I change my Personal Access Code (PAC)?

Inernet Banking

1. Log in to AIB Internet Banking
   
   
2. Click on Services & Settings
   
   
3. Select Security & Access
   
   
4. Select Change Personal Access Code (PAC)
   

For your security when choosing your new PAC, it's important to remember that it cannot contain the same digit 5 times, consecutive digits in ascending or descending order, or a sequence of 5 digits from your Registration Number.

AIB Mobile Banking

Your PAC should never be written down or disclosed to anyone.

You can reset your PAC in the Mobile App. On the login screen open ‘Trouble Logging In?’

You can enter a new PAC and confirm it.

You will need to confirm your Registration Number and provide the PIN for your Debit Card to do this.

You can retrieve your Registration Number using the Mobile app. To use the Trouble Logging In link, you will be required to complete some security questions in order to proceed. 

Please note: This option is only available to AIB Personal Bank Account customers who hold a valid AIB Personal Debit Card and who have previously registered for AIB Internet Banking.

If you do not have a valid AIB Personal  Debit Card, you can still reset your login details by calling us on 0818 724 020 (or from outside Ireland by calling +353 1771 24 24 and selecting option 5).

You can download AIB's Mobile Banking App from the Google Play or Apple App store.

Download AIB's mobile app on the Apple App store. Download AIB's mobile app on the Google Play Store.

Visit the Quick Banking Area where you can use the Kiosk. 

Remember your Personal Access Code (PAC) should never be written down or disclosed to anyone else.