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    AIB Internet Banking

    To reset your PAC, please call us on 0818 724 020 (or from outside Ireland by calling +353 1771 24 24 and selecting option 5).

     

    You can retrieve your Registration Number for AIB Phone & Internet Banking online. You will be required to complete some security questions in order to proceed, please view the Retrieve Registration Number page for more information.

     

    If you do not have a valid AIB Personal  Debit Card, you can still retrieve your Registration Number by calling us on 0818 724 020 (or from outside Ireland by calling +353 1771 24 24 and selecting option 5).

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    AIB Mobile Banking

    To reset your PAC, please call us on 0818 724 020 (or from outside Ireland by calling +353 1771 24 24 and selecting option 5).

     

    You can retrieve your Registration Number using the Mobile app. To use the Trouble Logging In link, you will be required to complete some security questions in order to proceed. 

     

    Please note: This option is only available to AIB Personal Bank Account customers who hold a valid AIB Personal Debit Card and who have previously registered for AIB Internet Banking.

     

    If you do not have a valid AIB Personal  Debit Card, you can still reset your login details by calling us on 0818 724 020 (or from outside Ireland by calling +353 1771 24 24 and selecting option 5).

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    AIB Tablet Banking

    To reset your PAC, please call us on 0818 724 020 (or from outside Ireland by calling +353 1771 24 24 and selecting option 5). 

     

    You can retrieve your Registration Number for AIB Phone & Internet Banking online. You will be required to complete some security questions in order to proceed, please view the Retrieve Registration Number page for more information.

     

    If you do not have a valid AIB Personal  Debit Card, you can still retrieve your Registration Number by calling us on 0818 724 020 (or from outside Ireland by calling +353 1771 24 24 and selecting option 5).

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    AIB Phone Banking

    Call our Customer Service Team on 0818 724 724 (+353 1 771 24 24 from outside Ireland) and select option 5.

     

    You will be required to complete a number of security questions. It only takes a few minutes and you can start using the service immediately.  

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    In Your Branch

    Visit the Quick Banking Area where you use the Kiosk or call our Phone Banking team using the In-branch courtesy phone, or visit our Customer Service Desk where a member of staff can help you.

     

    You will need proof of identification.

     

    Click here for information on valid forms of identification.

     

    NB: (For a new PAC you must use the In-Branch Courtesy phone). 

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