I cancelled my flights and/or accommodation. I paid for these on my card. Can I raise a dispute for them?

·       Check your booking terms and conditions.

·       If you can get a refund, complete our dispute form (PDF) and send us:

o   Booking confirmation showing cancellation policy

o   Proof you cancelled according to policy

o   Proof you tried to resolve with provider

To dispute a transaction, complete the Dispute Form (PDF, 2 pages, 744KB) or use the Question a Transaction form in AIB Mobile Banking. Learn more in How Can I Dispute a Transaction?

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