24/7 Emergency Home Assistance
Help when you need it most
The service is specifically for minor emergencies that happen in the home that need a short-term fix such as a broken window, a damaged roof, or a plumbing problem.
We’ll send an approved tradesman to your home to patch up the problem before it gets worse, giving you some time to get it fixed at a later stage. Get up to 4 call-outs per year, free of charge.
No, this is a complimentary service.
Availing of Emergency Home Assistance does not mean you’re making a claim. Call-outs and repairs won’t impact your premium price next year.
1 hour of labour up to the value of €250 to temporarily repair the issue
€100 towards overnight accommodation for you and your family if your home is unfit to live in due to an emergency
1 hour of labour up to the value of €500 for roof repairs
For full details on all of the features and benefits along with all of the limits and exclusions of Emergency Home Assistance please read the relevant Home Insurance policy document. Buildings & Contents Insurance, Landlord Insurance, Holiday Home Insurance and Insurance for Homes Under Construction.
For Emergency Home Assistance – Contact 1890 247 365 (24 hour helpline)
To make a Home Insurance claim – Contact 1850 63 53 43 (24 hour claims line)
To make a change to an existing policy or to renew an existing policy contact 1850 27 26 25 (Monday to Friday 8am to 8pm, Saturday 10am to 2pm).
Frequently Asked Questions
All the answers about Home Insurance Questions
Some of the links above bring you to external websites. Your use of an external website is subject to the terms of that site. Allied Irish Banks, p.l.c. is an agent of AIB Insurance Services Limited in relation to provision of general insurance products. AIB Home Insurance is exclusively underwritten by AXA Insurance dac. AIB Insurance Services Limited is regulated by the Central Bank of Ireland.
Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland.