I am worried about my payments
If you are worried about missing a repayment, on your mortgage or any loan, you are doing exactly the right thing by reading this section. We understand that some of our customers struggle to make their repayments on time.
If possible, try to make the repayments on time. If you’ve missed a repayment your account is in arrears. We have to report your missed repayments to the Central Credit Register. Because other lenders can see your report (which you can also see by contacting the Central Credit Register), it means you may have difficulty getting a loan in the future.

I am worried about Mortgage Repayments
Talk to us or Read about Mortgage payments

I am worried about my personal loans/credit cards payments

Small to Medium Enterprises (SME) in or facing financial difficulties
Take action as soon as possible
Call us now, we’ll let you know what you can do next.
Phone hours: 9:00 to 17:00 Monday to Friday & 9:00 to 13:00 Saturday.
Mortgage Repayment
Loan Repayment
Credit card payment
Our contact & support
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Standard Financial Statement
Take action as soon as possible with your mortgage case
Cost of living
Our tips to help you stay on top of everyday spending
Central Credit Register
While you are in arrears your credit rating may be affected