T308 – Overdraft Interest on Current Accounts Questions & Answers (Q&A)

We recently wrote to some customers about an error on their current account.

When we put the overdraft in place for these customers, we gave them a higher interest rate than they may have been expecting. Therefore, we are now providing these customers with a refund.

We have either sent them a cheque or paid them directly into an AIB account with the reference “ AIB Payment T308”.

If you got this letter these Q&A’s may help.