Savings & Deposits FAQs

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Online Personal Demand Deposit

  • What type of account is this?

     

    • The Online Personal Demand Deposit is available to open through AIB Internet Banking and in AIB branches.
    • This is an online demand deposit account which must be fully operated online, with the exception of account opening and closing.
    • The Online Personal Demand Deposit is suitable for lump sum amounts that you may add to on an adhoc basis.
    • There is no minimum balance on this account. A maximum balance of €1,000,000 applies.
    • Customers must be registered with AIB Phone & Internet Banking to open and operate this account.
    • Eligible customers can have up to 4 Online Personal Demand Deposit Accounts.
    • Interest is paid twice during the year, in April and October.

     

  • Who can apply for an Online Personal Demand Deposit Account?

    Customers who are registered for AIB Phone & Internet Banking can open the Online Personal Demand Deposit Account. AIB Phone & Internet Banking is required to fully operate this account.

  • What if I do not have AIB Phone and Internet Banking but want to open an Online Personal Demand Deposit Account?

    o    If you are an existing AIB customer, but not yet a customer of AIB Internet Banking, you can apply for AIB Internet Banking through your local branch, through www.aib.ie or by phoning 0818 724 724.

    o    Once you have access to AIB Internet Banking, you can then open an Online Personal Demand Deposit Account by following the steps as outlined below, under 'How do I open an Online Personal Demand Deposit Account'

  • What interest rate is paid on this account?

    o    For information on AIB's most up to date online deposit interest rates, please visit www.aib.ie.

  • How do I open an Online Personal Demand Deposit Account?

     

     

    • Simply log in to your AIB Internet Banking Profile and click ‘Apply & Open’. Under the ‘Savings’ section, select ‘Online Personal Demand Deposit Account’. Then simply follow the account opening steps.
    • You can also open the Online Personal Demand Deposit Account in AIB branches.

     

     

  • Can I have a joint Online Personal Demand Deposit Account?

     

    • Accounts opened through AIB Internet Banking can only be opened in your sole name.
    • If you choose to open an account by visiting an AIB branch, you can open the account in either your sole name or in joint names. By agreeing to open an account in joint names, either party on the account will be able to independently carry out instructions through their AIB Internet Banking. 

  • How many Online Personal Demand Deposit Accounts may I have?

    o    You can hold up to 4 Online Personal Demand Deposit Accounts whether, sole, or joint, or a combination of sole and joint.

  • How can I lodge to my Online Personal Demand Deposit Account?

     

    o   Lodgements may be made online by using AIB Phone and Internet Banking.

    o   Simply click ‘Pay & Transfer’ and enter the detail as required.

    o   AIB Phone & Internet Banking is available for approximately 20 hours a day, allowing you to use Banking Services via the Internet.

    o   You can also call a Customer Service Adviser on 0818 724 724 to lodge money to your Online Personal Demand Deposit, lines are open 24 hours a day.

    o   Lodgements can be made to the Online Personal Demand Deposit Account from an AIB Payment Account or any other suitable account on your AIB Internet Banking Profile.

    o   You can also make lodgements by way of Standing Order, International Payment inward, Electronic Money Transfers (EMTS) or other electronic means acceptable by AIB.

     

  • Are there any restrictions on the number of lodgements I can make to my Online Personal Demand Deposit Account?

     

    • You can make as many lodgements (once off or multiple) to your Online Personal Demand Deposit Account up to a maximum balance of €1,000,000.

     

  • How do I withdraw funds from my Online Personal Demand Deposit Account?

    o    You can only withdraw money from your Online Personal Demand Deposit Account through AIB Phone & Internet Banking. Funds withdrawals are not allowable via Branch.

    o    You must transfer your money electronically to other AIB accounts or accounts from other financial institutions. Simply click the ‘Pay & Transfer’ and enter the detail as required. 

    o    The withdrawal instructions must be completed during a time in which AIB Phone & Internet Banking is available.

    o    AIB Phone & Internet Banking is available for approximately 20 hours a day, allowing you to use Banking Services via the Internet.

  • If I have any queries in relation to my Online Personal Demand Deposit Account, who do I contact?

    • You can contact our Customer Service Adviser team on 0818 724 724 (International +353 1 771 2424).

  • Do any fees apply to open an Online Personal Demand Deposit Account?

     

    o   No fee applies to this account.

    o   However, certain other charges may still apply to your savings account. Please refer to AIB’s booklet 'A Guide to Fees and Charges for Personal Accounts' available at any AIB branch or at www.aib.ie.

     

  • Do fees apply to transact on my account online, through AIB Phone and Internet Banking?

    o   No account maintenance or transaction fees apply to this account.

    o   However, certain other charges may still apply to your savings account. Please refer to AIB’s booklet 'A Guide to Fees and Charges for Personal Accounts' available at any AIB branch or at www.aib.ie.

  • Will I be able to view my savings balance and transactions on AIB Phone and Internet Banking?

     

    o    You can view your savings balance, account transactions and debit and credit your account via AIB Phone and Internet Banking.

     

  • How do I close this account?

    • To close the Online Personal Demand Deposit Account, you must visit your branch and provide us with a signed instruction to do so. You can also close your account through AIB Internet Banking by following the required steps outlined under ‘Account Management’. 

       

       

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Online Notice Deposit 7

  • What type of account is this?

    • The Online Notice Deposit 7 is available to open through AIB Internet Banking and AIB branches.
    • This is an online notice deposit account which must be fully operated and closed entirely online. To manage your funds, you must be a registered user of AIB Phone and Internet Banking.
    • The Online Notice Deposit 7 is suitable for lump sum amounts that you may add to on an adhoc basis.
    • There is no minimum balance on this account.
    • There is a maximum balance of €1,000,000 on this account.
    • A minimum of 7 calendar days’ notice is required to access your money.
    • Customers must be registered with AIB Phone and Internet Banking to open, and operate, this account.
    • Customers must also have a suitable AIB Payment Account (AIB Demand Deposit Account or AIB Current Account) to open this account.
    • Eligible customers can have up to 4 Online Notice Deposit 7 Accounts, whether sole or joint or a combination of sole and joint.
    • Interest is paid twice during the year, in April and October.
  • Who can apply for an Online Notice Deposit 7?

    • AIB Phone and Internet Banking customers can open the Online Notice Deposit 7.

    • Customers must also have a suitable AIB Payment Account (AIB Demand Deposit Account or AIB Current Account) to open this account.

  • What if I do not have AIB Phone and Internet Banking but want to open an Online Notice Deposit 7?

    If you are an existing AIB customer, but not yet a customer of AIB Phone and Internet Banking, you can apply for AIB Phone and Internet Banking through your local branch, through www.aib.ie or by phoning 0818 724 724. Once you have access to AIB Phone and Internet Banking, you can then open an Online Notice Deposit 7 by following the steps as outlined below, under 'How do I open an Online Notice Deposit 7'. Existing customers must also have a suitable AIB Payment Account (for example, Demand Deposit Account or Current Account). If you do not hold an AIB Payment Account, please see 'What if I do not have an AIB Payment Account but wish to open an Online Notice Deposit 7?'

  • What if I do not have an AIB Payment Account but wish to open an Online Notice Deposit 7?

    To open an Online Notice Deposit 7, you must open a suitable AIB Payment Account such as a Demand Deposit or a Personal Current Account at your local AIB branch. We recommend that you open a Demand Deposit account as no transaction fees apply on this type of account. In order to comply with the Criminal Justice Act 1994, be sure to bring two forms of identification (ideally a passport or driver's license and an up to date utility bill or recent bank statement), so that we can open a Payment Account for you.

  • What interest rate is paid on this account?

    For information on AIB's most up to date online deposit interest rates, please visit www.aib.ie.

  • How do I open an Online Notice Deposit 7?

    Simply log in to your AIB Internet Banking Profile and click ‘Apply & Open’. Under the 'Savings' section, select 'Online Notice Deposit 7'. Then simply follow the account opening steps.

     

    You can also open the Online Notice Deposit 7 Account in AIB branches.

  • Can I have a joint Online Notice Deposit 7?

    Accounts opened through AIB Internet Banking can only be opened in your sole name.


    If you choose to open an account by visiting an AIB branch, you can open the account in either your sole name or in joint names. By agreeing to open an account in joint names, either party on the account will be able to independently carry out instructions through their AIB Phone and Internet Banking. 

  • How many Online Notice Deposit 7 accounts may I have?

    You can hold up to 4 Online Notice Deposit 7 Accounts whether, sole, or joint, or a combination of sole and joint.

  • Where will my account be opened?

    Your account will be opened in your AIB branch. However, no branch transactions are allowed on this account. If you wish to talk to someone about your account, please call a Customer Service Adviser on 0818 724 724.

  • How can I lodge to my Online Notice Deposit 7?

     

    o   Lodgements may be made online by using AIB Phone and Internet Banking.

    o   Simply click ‘Pay & Transfer’ and enter the detail as required.

    o   AIB Internet Banking is available for approximately 20 hours a day, allowing you to use Banking Services via the Internet.

    o   You can also call a Customer Service Adviser on 0818 724 724 to lodge money to your Online Notice Deposit 7, lines are open 24 hours a day.

    o   Lodgements can be made to the Online Notice Deposit 7 from your AIB Payment Account (as outlined above) or any other suitable account on your AIB Internet Banking Profile.

    o   You can also make lodgements by way of Standing Order, International Payment inward, Electronic Money Transfers (EMTS) or other electronic means acceptable by AIB.

    o   You can lodge up to a maximum of €1,000,000 (one lodgement or a series of multiple lodgements) into your Online Notice Deposit 7.

     

  • Are there any restrictions on the number of lodgements I can make to my Online Notice Deposit 7?

    • You can make as many lodgements (once off or multiple) as you like to your Online Notice Deposit 7, up to a maximum amount of €1,000,000.

  • How do I withdraw funds from my Online Notice Deposit 7?

    o   You can only withdraw funds from your Online Notice Deposit 7 by serving the ‘Minimum Notice Period’ of 7 calendar days.

    o   The 'Minimum Notice Period' must be completed online through your AIB Internet Banking Profile by clicking on ‘Serve Notice’. This option is located on the ‘My Accounts’ page. You can also serve notice using your AIB Mobile or Tablet Banking App.

    o   The ‘Notice to Withdraw’ instruction must be completed during a time in which AIB Internet Banking is available.

    o   AIB Internet Banking is available for approximately 20 hours a day, allowing you to use Banking Services via the Internet.

    o   You may only have one active ‘Notice to Withdraw’ in place on your account at any one given time.

    o   On the eighth day after serving your notice, your funds will be available to transfer, up to the maximum value on which you served notice, for the ‘Withdrawal Period’ of seven calendar days.

    o   You can make multiple withdrawals during this ‘Withdrawal Period’.

    o   Alternatively, at the point of serving notice, you can choose for your funds to be automatically transferred, on expiry of the ‘Notice to Withdraw’, to another account featured on your AIB Internet Banking Profile.

  • If I have any queries in relation to my Online Notice Deposit 7, who do I contact?

    • You can contact our Customer Service Adviser team on 0818 724 724 (International +353 1 771 2424).

  • Do any fees apply to open an Online Notice Deposit 7?

    o   No fee applies to this account.

    o   However, certain other charges may still apply to your savings account. Please refer to AIB’s booklet 'A Guide to Fees and Charges for Personal Accounts' available at any AIB branch or at www.aib.ie.

  • Do fees apply to transact on my account online, through AIB Phone and Internet Banking?

    o   No account maintenance or transaction fees apply to this account.

    o   However, certain other charges may still apply to your savings account. Please refer to AIB’s booklet 'A Guide to Fees and Charges for Personal Accounts' available at any AIB branch or at www.aib.ie.

  • Will I be able to view my savings balance and transactions on AIB Phone and Internet Banking?

    o   You can view your savings balance, account transactions and debit and credit your account via AIB Phone and Internet Banking

  • How do I close this account?

    o   To close the Online Notice Deposit 7 you must serve 7 days’ notice.

    o   At the time of serving notice, you will be required to nominate an account to automatically transfer your balance plus any accrued interest.

    o   On the eighth day, your money will automatically transfer on notice expiry and the account will close.

  • How do I cancel opening my account during my cooling off period, in line with the Distant Marketing Directive?

    o   If you have opened an Online Notice Deposit 7 without any face to face contact with us, you have the right to withdraw from and cancel the agreement without penalty within 14 days of opening the account.

    o   You can close your account online, through your AIB Internet Banking Profile by using the ‘Close Account’ function and serving 7 days’ notice.

    o   If you wish to close your account immediately within 14 days of account opening, as per your entitlement under the Distant Marketing Directive, please call 0818 724 724 to speak to a Customer Service Adviser, or send a written instruction to your local AIB branch.

    o   If you cancel or terminate the agreement, we will pay you interest on the money you have deposited in your Online Notice Deposit 7 up to the date you withdraw it.

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Online Saver

  • What type of account is this?

    • This is an online savings account which can be opened, fully operated and closed entirely online.

    • The Online Saver is suitable for regular savings that you may add to on an adhoc basis.

    • There is no minimum balance on this account. However, to begin your regular savings you will be asked to set up an Online Regular Saver Lodgement into your account by means of a Standing Order. The minimum value of the Online Regular Saver Lodgement per month is €10.

    • There is a maximum balance of €1,000,000 on this account.

    • You can access your money instantly through your AIB Internet Banking Profile.

    • Customers must be registered with AIB Internet Banking to open this account.

    • Customers will also require a suitable AIB Payment Account (AIB Demand Deposit Account or AIB Current Account) to open this account.

    • Eligible customers can have a total of four Online Saver accounts in their sole name.

    • Interest is paid once a year, in April.

  • Who can apply for an Online Saver?

    • AIB Internet Banking customers can open the Online Saver.

    • Customers will also require a suitable AIB Payment Account (AIB Demand Deposit Account or AIB Current Account) to open this account.

  • What if I do not have AIB Internet Banking but want to open an Online Saver?

    If you are an existing AIB customer, but not yet a customer of AIB Internet Banking, you can apply for AIB Internet Banking through your local branch, through www.aib.ie or by phoning 0818 724 724. Once you have access to AIB Internet Banking, you can then open an Online Saver by following the steps as outlined below, under 'How do I open an Online Saver'. Existing customers must also have a suitable AIB Payment Account (for example, Demand Deposit Account or Current Account). If you do not hold an AIB Payment Account, please see 'What if I do not have an AIB Payment Account but wish to open an Online Saver?'

  • What if I do not have an AIB Payment Account but wish to open an Online Saver?

    To open an Online Saver, you must first open a suitable AIB Payment Account such as a Demand Deposit or a Personal Current Account at your local AIB branch. We recommend that you open a Demand Deposit account as no transaction fees apply on this type of account. In order to comply with the Criminal Justice Act 1994, be sure to bring two forms of identification (ideally a passport or drivers license and an up to date utility bill or recent bank statement), so that we can open a Payment Account for you.

  • What interest rate is paid on this account?

    For information on AIB's most up to date online deposit interest rates, please visit www.aib.ie.

  • How do I open an Online Saver?

    If you are an existing AIB Internet Banking customer, simply log in to your AIB Internet Banking Profile and click ‘Apply & Open’. Under the ‘Savings’ section, select 'Online Saver'. Then simply follow the account opening steps.

  • Can I have a joint Online Saver?

    No, only sole accounts are permitted.

  • What happens if I only hold joint accounts with AIB?

    If your existing accounts are all held jointly with another party, upon opening an Online Saver a new account number will be automatically selected in your sole name.

  • How many Online Saver accounts may I have?

    A customer can hold up to a total of four Online Saver accounts.

  • Where will my account be held?

    Your account will be held in your AIB branch. However, no branch transactions are allowed on this account. If you wish to talk to someone about your account, please call a Customer Service Adviser on 0818 724 724.

  • How is interest calculated on my Online Saver?

    • Your savings will earn the Online Regular Saver rate of interest up to a Maximum Monthly Threshold of €1,000 per month.

    • The Online Saver works on a 12 month cycle. The Maximum Monthly Threshold increases month on month, rising from €1,000 until it reaches €12,000 in month 12. In month 13, the Maximum Monthly Threshold reverts back to €1,000 and the 12 month Online Saver Period starts again.

    • In each month, any balances in the account that exceed the Maximum Monthly Threshold will earn the lower Standard Online Saver rate.

    • The Online Regular Saver rate and Standard Online Saver rate are both variable rates of interest.

       

  • What is an Online Saver Regular Lodgement?

    • When opening the Online Saver, we will firstly ask you for a regular monthly savings instruction, of a minimum of €10, to kick start your savings.

    • This Online Saver Regular Lodgement is set up as a monthly standing order from your suitable AIB Payment Account featured on your AIB Internet Banking Profile.

    • The Online Saver Regular Lodgement has no maximum value, however, the maximum balance permitted on this account is €1,000,000.

    • Your initial Online Regular Saver Lodgement can be amended online at any time.

  • Can I change the value of my Online Saver Regular Lodgement?

    • If you wish to amend your Online Saver Regular Lodgement you can do so on your AIB Internet Banking Profile.

    • You can choose to amend the Online Saver Regular Lodgement amount, date and payment account.

    • Alternatively, you can write to your branch giving 5 business days notice to cancel/amend/suspend your Online Saver Regular Lodgement.

    • For more information on how to amend a Standing Order on AIB Internet Banking, please visit Standing Order FAQs.

  • Can I take a payment holiday from my Online Saver Regular Lodgement?

    • You can take a payment holiday from your Online Saver Regular Lodgement without any penalty.

    • As outlined above, you can also amend the Online Saver Regular Lodgement amount, date and payment account.

    • Alternatively, you can write to your branch giving 5 business days notice to cancel/amend/suspend your Online Saver Regular Lodgement.

    • For more information on how to cancel a Standing Order on AIB Internet Banking, please visit Standing Order FAQs.

  • How do I make additional lodgements to my Online Saver?

    • The Online Saver also offers you the opportunity to make extra deposits at any time you like.

    • You can transfer additional amounts at your own convenience.

    • The maximum balance permitted on this account is €1,000,000.

    • Lodgements may be made online by using your AIB Internet Banking Profile.

    • Additional lodgements can be made to the Online Saver from your AIB Payment Account (as outlined above) or any other suitable account on your AIB Internet Banking Profile.

    • You can also make additional lodgements by way of Standing Order, International Payment inward, Electronic Money Transfers (EMTS) or other electronic means acceptable by AIB.

    • Simply click ‘Pay & Transfer’ and enter the detail as required.

    • AIB Internet Banking is available for approximately 20 hours a day, allowing you to use Banking Services via the Internet.

    • You can also call a Customer Service Adviser on 0818 724 724 to lodge money to your Online Saver. Lines are open 24 hours a day.

  • Are there any restrictions on the number of lodgements I can make to my Online Saver?

    You can make as many lodgements (at any frequency) in addition to your Online Saver Regular Lodgement to your Online Saver up to a maximum amount of €1,000,000.

  • How do I withdraw funds from my Online Saver?

    • You can only withdraw money from your Online Saver through your AIB Internet Banking Profile.

    • Withdrawals can be made to any other AIB account maintained with the Bank in your name on your AIB Internet Banking Profile (held solely or jointly). Transfers cannot be made to a third party account maintained with the Bank nor to an account maintained with another Credit Institution in your name or in the name of a third party.

    • Simply click the ‘Pay & Transfer’ and enter the detail as required. 

    • Please note; the withdrawal instructions must be completed during a time in which AIB Internet Banking is available.

    • AIB Internet Banking is available for approximately 20 hours a day, allowing you to use Banking Services via the Internet.

  • If I have any queries in relation to my Online Saver, who do I contact?

    You can contact our Customer Service Adviser team on 0818 724 724 (International +353 1 771 2424).

  • Do any fees apply to open an Online Saver?

    • No fee applies to this account.

    • However, certain other charges may still apply to your savings account. Please refer to AIB's booklet 'A Guide to Fees and Charges for Personal Accounts' available at any AIB branch or at www.aib.ie

  • Do any fees apply to transact on my account online, through AIB Internet Banking?

    • No account maintenance or transaction fees apply.

    • However, certain other charges may still apply to your savings account. Please refer to AIB's booklet 'A Guide to Fees and Charges for Personal Accounts' available at any AIB branch or at www.aib.ie.

  • Will I be able to view my savings balance and transactions on AIB Internet Banking?

    You can view your savings balance, account transactions and debit and credit your account via AIB Phone & Internet Banking.

  • How do I close this account?

    • You can close your Online Saver through AIB Internet Banking.

    • On processing the Account Closure, you will be asked to select another account on your AIB Internet Banking Profile where your Online Saver balance and any interest accrued will be transferred.

    • Your Online Saver account will then close.

    • To close your Online Saver you must log into AIB Internet Banking and click on the ‘Account Management’ tab.

  • How do I cancel opening my account during my cooling off period, in line with the Distant Marketing Directive?

    • If you have opened an Online Saver without any face to face contact with us, you have the right to withdraw from and cancel the agreement without penalty within 14 days of opening the account.

    • You can close your account online at any time, through your AIB Internet Banking Profile, by using the 'Close Account' function. Alternatively, you can close your account by sending a written instruction to your local branch or by phoning 0818 724 724.

    • If you cancel or terminate the agreement, we will pay you interest on the money you have deposited in your Online Saver up to the date you withdraw it.

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Online Fixed Term Deposit

  • What type of account is this?

    • This is a fixed term deposit account which can be opened and managed online.

    • The Online Fixed Term Deposit is suitable for lump sum amounts.

    • There is a minimum balance of €15,000 and a maximum balance of €100,000 on this account.

    • Funds are invested for a fixed term of one year.

    • No withdrawals can be made during the term.

    • You must be aged 18 or over, be registered with AIB Internet Banking and have a suitable AIB payment account (AIB Demand Deposit or AIB Current Account) to open this account.

    • You can open up to four Online Fixed Term Deposit accounts. Accounts opened through AIB Internet Banking can only be opened in the customer's sole name.

    • Interest will be paid to the account at maturity.

  • Who can apply for an Online Fixed Term Deposit?

    You must be aged 18 or over, be registered with AIB Internet Banking and have a suitable AIB payment account (AIB Demand Deposit or AIB Current Account) to open this account.

  • What if I do not have AIB Internet Banking but want to open an Online Fixed Term Deposit?

    If you are an existing AIB customer, but not yet a customer of AIB Internet Banking, you can apply for AIB Internet Banking through your local branch, through www.aib.ie or by phoning 0818 724 724. Once you have access to AIB Internet Banking, you can then open an Online Fixed Term Deposit by following the steps as outlined below, under 'How do I open an Online Fixed Term Deposit'.

    You must also have a suitable AIB payment account (for example, Demand Deposit Account or Current Account). If you do not hold an AIB payment account, please see 'What if I do not have an AIB payment account but wish to open an Online Fixed Term Deposit?'

  • What if I do not have an AIB Payment Account but wish to open an Online Fixed Term Deposit?

    To open an Online Fixed Term Deposit, you must first open a suitable AIB payment account such as a Demand Deposit or a Current Account at your local AIB branch. We recommend that you open a Demand Deposit account as no transaction fees apply on this type of account. In order to comply with the Criminal Justice Act 2010 (as amended), be sure to bring two forms of identification (ideally a passport or drivers licence and an up to date utility bill or recent bank statement), so that we can open a payment account for you.

  • How do I open an Online Fixed Term Deposit?

    Simply log into AIB Internet Banking and click ‘Apply & Open’. Under the ‘Savings’ section, select 'Online Fixed Term Deposit'. Then simply follow the account opening steps.
     

    You can also open the Online Fixed Term Deposit Account in AIB branches.

  • Can I have a joint Online Fixed Term Deposit?

    Accounts opened through AIB Internet Banking can only be opened in your sole name.



    Joint accounts can only be opened in the branch and the signing instructions must be 'anyone to sign' i.e. any customer on the account can give an instruction without the knowledge of the other parties e.g. change of a maturity instruction. 

  • What happens if I only hold joint accounts with AIB?

    If your existing accounts are all held jointly with another party, upon opening an Online Fixed Term Deposit a new account number will be automatically selected in your sole name.

  • How many Online Fixed Term Deposit accounts may I have?

    You can hold up to four Online Fixed Term Deposit accounts.

  • Where will my account be opened?

    Your account is opened online through AIB Internet Banking in the same branch as your existing AIB accounts. If you wish to talk to someone about your account, please contact AIB Direct Banking at 0818 724 724.

  • How can I lodge to my Online Fixed Term Deposit?

    • Lodgements can be made in euro from a suitable AIB account or another financial institution via electronic transfer. You can also effect a transfer from an AIB account or lodge by cheque or draft in any AIB branch.

    • See 'Are there any restrictions on the number of lodgements I can make to my Online Fixed Term Deposit' below for details of when a lodgement can be made.

    • To make a lodgement via AIB Internet Banking, simply click ‘Pay & Transfer’ and enter the detail as required. AIB Internet Banking is available for approximately 20 hours a day, allowing you to use banking services via the Internet. Transfers can also be completed over the phone by contacting AIB Direct Banking on 0818 724 724 or +353 1 7712424 where an agent can assist you.

  • Are there any restrictions on the number of lodgements I can make to my Online Fixed Term Deposit?

    • You have ten days from the Investment Date (which you can ascertain by viewing the account online) to make a single lodgement to the account.

    • Additional lodgements cannot be made during the term of the account. However, at the end of a term (Maturity), if you decide to reinvest, we will allow you to make an additional lodgement to the account during the ten days prior to Maturity. Additional lodgements will be subject to a minimum lodgement of €1,000 and must not increase the account balance above the maximum balance of €100,000.

  • Are there any restrictions on withdrawals from my Online Fixed Term Deposit?

    • No withdrawals are permitted during the term. It is therefore important to consider your short-term needs and ensure that you have sufficient funds in short-term accessible deposits.

    • If you wish to withdraw your funds at Maturity, you must change the Maturity instruction on your account. See 'How do I change the Maturity instruction on my Online Fixed Term Deposit?' below.

    • If you decide to withdraw your funds at Maturity, you must select a payment account held with us in your name (sole or joint) which you are able to operate online with our AIB Internet Banking service for your funds to be credited to.

  • How do I change the Maturity instruction on my Online Fixed Term Deposit?

    • During the term of the account, you can log onto AIB Internet Banking and select what you would like to do with your funds at Maturity. You can choose to reinvest, withdraw some of your funds and reinvest the balance, or close the account.

    • From the ‘Account Management’ page by clicking on the 'Amend Maturity Instruction' button below the Online Fixed Term Deposit account.

    • If you have not yet made a lodgement to the account, the 'Amend Maturity Instruction' button will not be visible.

    • AIB Internet Banking is available for approximately 20 hours a day, allowing you to use Banking Services via the Internet.

  • If I have any queries in relation to my Online Fixed Term Deposit, who do I contact?

    You can contact our Customer Service Adviser team on 0818 724 724 (International +353 1 771 2424).

  • Do any fees apply to the Online Fixed Term Deposit?

    There are no operating costs associated with the Online Fixed Term Deposit however, service charges may apply. For more detail on these charges, please refer to the 'Service Charges' section in our booklet A Guide to Fees & Charges for Personal Accounts'.

  • Will I be able to view my savings balance and transactions on AIB Internet Banking?

    You can view your savings balance, account transactions and manage your account via AIB Internet Banking.

  • How do I close this account?

    No withdrawals can be made during the term from the Online Fixed Term Deposit. If you wish to withdraw all funds and close your account at Maturity, you can amend your Maturity instruction to 'Full withdrawal and Close'. See 'How do I change the Maturity instruction on my Online Fixed Term Deposit?'

  • How do I cancel opening my account during my cooling off period, in line with the Distant Marketing Directive?

    • If you are not happy with your account, you have a 14 day period in which to contact us to cancel your account. This period begins on the date your account is opened or the date you receive your terms and conditions and other account information, whichever is the later. If you contact us within this period to cancel your account, we will repay any funds you have lodged but not any accrued interest. If you wish to cancel your account, you should contact AIB Direct Banking on 0818 724 724.

    • You have a similar cancellation right each time you reinvest funds for a further term which must be exercised within 14 days of the commencement of the new term.

  • What is Projected Interest at Maturity (Gross/ Net)?

    'Projected Interest at Maturity (Net/ Gross)' is the estimated amount of interest you will earn at the end of the term. This figure is for illustrative purposes only and will display as 'Net' or 'Gross' depending on whether you have satisfied the conditions for Deposit Interest Retention Tax (DIRT) exemption.

  • What is Interest Earned to Date (Gross/ Net)?

    'Interest Earned to Date (Net/ Gross)' is the actual interest which has accumulated to date but not yet paid to the account. This figure will display as 'Net' or 'Gross' depending on whether you have satisfied the conditions for Deposit Interest Retention (DIRT) exemption.

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