Savings & Deposits FAQs

• The Personal Demand Deposit gives you instant access to your money whenever you want or need it.
• This account is suitable for lump sum amounts that you can add to as you like.
• You can use this account online or in any of our branches.
• There is no minimum or maximum balance on this account.
• You need to be registered with our phone and internet banking to open and use this account through the mobile app or internet banking
• You can apply to have up to four Personal Demand Deposit Accounts, either on your own or with someone else.
• We pay variable interest twice during the year, in April and October. 
• You may have to pay Deposit Interest Retention Tax (DIRT) on the interest we pay you. Further information on DIRT.

To open a Demand Deposit in your own name, log in to your mobile app, click on ‘Products’ in the App menu. Under the ‘Apply & Open’ tab, select ‘Savings’ and click on ‘Personal Demand Deposit’. Then follow the steps outlined to open the account.
To open through our internet banking click ‘Apply & Open.’ Under the ‘Savings’ section, select ‘Personal Demand Deposit’. Then follow the steps required.

You can open an account only in your name through the mobile app and internet banking. You can also open a sole account or an account with someone else in your branch. 

If you are a customer with us, but you have not registered for our online banking, you can apply for the service by calling 0818 724 020 (9:00-17:00 daily) or visiting any of our branches. For branch locations and opening times please visit our website.

After registering for the service, log in to your internet banking profile and click ‘Apply & Open.’ Under the ‘Savings’ section, select ‘Personal Demand Deposit’. Then follow the account opening steps.
To open through the mobile app, click on ‘Products’ in the menu bar. Under the ‘Apply & Open’ section, select ‘Savings’ and click on ‘Personal Demand Deposit’. Then follow the account opening steps.

You can also open the Personal Demand Deposit account in any of our branches or by using a self service kiosk. 

To open a Personal Demand Deposit, you will need to visit any of our branches. You can open a Personal Demand Deposit account in your own name or with someone else. To book a branch appointment, please visit our website.

Yes, you can have an account on your own or shared with someone else. If you are opening one with someone else, you have to do so in branch. To manage a shared account with someone else on your internet banking or mobile app, you need to set the signing instruction at ’Any one to sign’. This means both of you can use the account independently without the other’s permission.

The signing instruction on your shared account is set up when opening the account and you can change this at any stage in any of our branches.

You can hold up to four Personal Demand Deposit accounts in your own name or shared with someone else.

If you want, you can rename each account with the savings goal you want to achieve on our internet banking or the mobile app. For more information on this, please visit our website.

• You can add money to the account using the mobile app or internet banking, from another account on your profile.
• Click ‘Pay & Transfer’ and follow on screen instructions. 
• You can also put money in by standing order, an international payment into the account, or electronic money transfers. You can also lodge cash, cheques and drafts in branch, through the Cash & Cheque Lodgement Machine and at the counter.

You can pay money in as often as you want to your Personal Demand Deposit Account. There is no maximum balance on the account. 

You can take money out of your Personal Demand Deposit Account whenever you want through your mobile app or internet banking.

You can transfer your money electronically to other accounts. Click ‘Pay & Transfer’ and follow onscreen instructions. 

You can also take money from your Personal Demand Deposit Account at any of our branches.

You can contact us on 0818 724 724 (9:00-17:00 daily) and we are happy to help you.  Alternatively you can speak with a Savings and Deposits Advisor in any of our branches

You can see your savings balance, account transactions as well as add and move money through the mobile app and internet banking.

• You can close your Personal Demand Deposit account through internet banking or in any of our branches. 
• To close your Personal Demand Deposit account online, log into your internet banking profile and click on ‘Account Management’.
• We will ask you to select another account on your internet banking profile to which we will transfer your Personal Demand Deposit account balance and any interest on it.
• Your Personal Demand Deposit account will then close.
• Alternatively, you can close your account by writing to any of our branches.  

• The Online Saver is our regular savings account designed to make online saving as easy as possible for you. 
• It’s suitable for regular monthly savings, but you can add money anytime and as it is instant access, you can take out your money when you need.
• As soon as you’ve opened this account, you can manage and access your savings instantly through the our mobile app or internet banking.
• There is no minimum balance, however, to begin your regular savings we will ask you to set up a standing order to add a regular saver amount to your account each month. The minimum amount is €10 and the maximum is €1,000 per month.
• You can hold up to €1,000,000 in this account.
• You can have up to four Online Saver accounts in your own name or shared with someone else.
• You can also rename the account with the savings goal you want to achieve.
• You earn variable interest which we calculate daily and pay to your account each April.
• You may have to pay Deposit Interest Retention Tax (DIRT) on the interest we pay you. Further information on DIRT.

Any of our customers can open the Online Saver. You will need a Current Account or Demand Deposit Account with us to open and use this account for when you need to take your money out.  You also need to be registered with our online banking to open and use this account online. 

• To open a sole Online Saver Account in your own name, log in to your mobile app or internet banking and click ‘Apply & Open’. Under the ‘Savings’ section, select ‘Online Saver’.  
• Alternatively, you can open an account by visiting any of our branches, where one of us will help you to open the account. Alternatively, you can log into our Kiosk banking with your debit card and PIN and clicking the ‘Open an Online Saver’ button and follow the steps. You can also open this account in your branch in your own name or with someone else.

You can open the Online Saver Account in any of our branches, where one of us can help you or you can use a self service kiosk.   To open an account you will need to have a Demand Deposit Account or a Current Account with us. 

When opening the account in branch you can also register for online banking.

Alternatively, you can apply for the online banking service by calling 0818 724 020 (9:00-17:00 daily) or visiting any one of our branches. For branch locations and opening times please visit our website.

After registering for the service, log into your internet banking profile and click ‘Apply & Open.’ Under the ‘Savings’ section, select ‘Online Saver’. Then follow the account opening steps.

To open through our mobile app, click on ‘Products’ in the menu bar. Under the ‘Apply & Open’ section, select ‘Savings’ and click on ‘Online Saver’. Then follow the account opening steps. 

You need to open either a Personal Current Account or Demand Deposit Account with us to make transactions on your Online Saver account.  

You can open a sole Personal Current Account in two ways:

 - Digitally by following instructions outlined on our website

 - You can also visit any of our branches to open a sole current account in your name. 

To open a Demand Deposit Account or a joint Current Account, please visit any of our branches. To make an appointment, please visit our website.

Following this, you will need to register for our online banking.  You can call us on 0818 724 020 (9:00-17:00 daily) and apply for the service or visit any of our branches. For branch locations and opening times visit our website.

After registering for the service, you can open your account in three ways:

1. Log into your internet banking profile and click ‘Apply & Open.’ Under the ‘Savings’ section, select ‘Online Saver’. Then follow the account opening steps.

2. To open through your mobile app, click on ‘Products’ in the menu bar. Under the ‘Apply & Open’ section, select ‘Savings’ and click on ‘Online Saver’. Then follow the account opening steps. 

3. You can open the Online Saver Account in any of our branches, where one of us can help you or you can use a self service kiosk. 

You need to open either a Personal Current Account or Demand Deposit Account with us to make transactions on your Online Saver account.  

You can open a sole Personal Current Account in two ways:

 - Digitally by following instructions outlined on our website

 - You can also visit any of our branches to open a sole current account in your name. 

To open a Demand Deposit Account or a joint Current Account, please visit any of our branches. To make an appointment, please visit our website.

Following this, you will need to register for our online banking.  You can call us on 0818 724 020 (9:00-17:00 daily) and apply for the service or visit any of our branches. To make an appointment, please visit our website.  

After registering for the service, you can open your account in three ways:

1. Log into your internet banking profile and click ‘Apply & Open.’ Under the ‘Savings’ section, select ‘Online Saver’. Then follow the account opening steps.

2. To open through your mobile app, click on ‘Products’ in the menu bar. Under the ‘Apply & Open’ section, select ‘Savings’ and click on ‘Online Saver’. Then follow the account opening steps. 

3. You can open the Online Saver Account in any of our branches, where one of us can help you or you can use a self service kiosk. 

Yes, you can have an account on your own or shared with someone else. If you are opening one with someone else, please visit any of our branches.

If you are opening an Online Saver account with someone else, either party will be able to operate the account through their phone and internet banking.

You can have four Online Savers in your name or shared with someone else. 

If you want, you can rename each account with the savings goal you want to achieve, through your internet banking or mobile app. For more information on this, please visit our website.

For information on our deposit interest rates, please visit our website.  Check the interest you can earn from your savings by visiting our savings calculator.

We apply two variable interest rates on the daily account balance. 

We apply an Online Regular Saver Rate,  on savings up to a monthly limit of €1,000 from the day you first lodge funds to the account. 

This monthly limit will increase by €1,000 up to a maximum of €12,000 for a twelve-month period. 

In month 13, and each year after that, the monthly limit resets to €1,000 and the cycle restarts.  

We apply the Online Standard Saver, to any balance above the monthly limit. 

For information on our deposit interest rates, please visit our website. Check the interest you can earn from your savings.

Online Saver account is most suitable for regular savers. Upon account opening, you will need to decide on a regular monthly savings amount between €10 and a €1,000.  You can set up this amount through a standing order every month, by debiting your current or demand deposit account. You can also transfer additional amounts electronically into the account.

You can change your regular saving amount on your Online Saver account by changing your Standing Order.

• Amend standing order: You can amend the amount, date, and source of your savings amount, at any time. You need to update your standing order through your mobile app, internet banking or in any of our branches. 
• New standing order: You set up a new standing order at account opening.  If you cancel this standing order and want to set up a new one, you can do this online through your internet banking, or in any of our branches. 
• Cancel standing order: To cancel your savings amount, you will need to cancel the standing order. You can do this through your mobile app, internet banking or in any of our branches. 
• For more information on how to change a standing order, please visit Standing Order FAQs.

We will charge fees when setting up new, amending, or cancelling standing orders manually in the branch.     

You can take a break from paying your regular savings amount at no charge by updating the Standing Order through your mobile app or internet banking.

Alternatively, you can visit or write to your branch giving five business days’ notice to cancel/amend/suspend your regular savings amount. If you cancel it through your branch, we will charge you for that service. More information on Fees and Charges.

For more information on how to change a standing order on the mobile app or internet banking, please visit Standing Order FAQs

• You can pay extra into your account at any time you like, up to a maximum of €1,000,000.
• You can pay money in by using your mobile app or internet banking. Click ‘Pay & Transfer’ and enter the payment details.
• You can also put money in by standing order, an international payment into the account, or electronic money transfers.
• Standing orders can be set up free of charge using internet banking. Alternatively, you can set up a new standing order in any of our branches, but we will charge you fees. You can also amend your standing order amount on internet banking or mobile app free of charge. 
• You can also call us on 0818 724 724, (9:00-17:00 daily), to put money into your Online Saver Account.

You can take money out of your Online Saver by sending the money to one of the other accounts you have with us through the mobile app or internet banking.

Click the ‘Pay & Transfer’ and enter the details we ask you for.

You can contact us on 0818 724 724 (9:00-17:00 daily) and we are happy to discuss your account with you. Alternatively you can speak with a Savings and Deposits Advisor in any of our branches

You can see your savings balance, account transactions, and add and move money through our mobile app and internet banking.

• You can close your Online Saver through internet banking or in one of our branches. 
• To close your Online Saver online, log into your internet banking profile and click on ‘Account Management’.
• We will ask you to select another account on your internet Banking profile to which we will transfer your Online Saver balance and any interest on it.
• We will then close your Online Saver account.
• Alternatively, you can close your account by writing to a branch near you.
• You need to cancel any standing orders to this Online Saver account. You can do this through your AIB Internet Banking or Mobile App. Please visit Standing Order FAQs

If you have opened this account online, under the Distant Marketing Directive, you have the right to withdraw from and cancel the agreement without penalty within 14 days of opening the account.

• You can close your account online at any time, through your AIB Internet Banking Profile, by using the 'Close Account' function. . Alternatively, you can close your account by writing to any of our branches. 
• If you cancel or terminate the agreement, we will pay you interest on the money you have deposited in your Online Saver up to the date you take your money out.
• You need to cancel any standing orders to this Online Saver account. You can do this through your internet banking or mobile app. Please visit Standing Order FAQs.

Our Personal Fixed Term Deposit suits you if you want to save over €5,000 as one lump sum amount for a fixed term, and earn a return on your money. You can open on the account on your mobile app or in any of our branches.  You must have an AIB Demand Deposit Account or AIB Current Account to open this account. 

You can open up to four Personal Fixed Term Deposit Accounts, in your own name or with someone else. 

You will get a fixed rate of interest for a fixed term. We calculate interest each day and pay it into your account at the end of the term. If the term is more than one year, we will pay any interest earned to the account annually, and at the end of the term.  More information on our deposit interest rates.

You may have to pay Deposit Interest Retention Tax (DIRT) on the interest we pay you. Further information on DIRT.

• If you use phone and internet banking, you can open a Personal Fixed Term Deposit through our mobile app in your own name. Log in to the mobile app and click ‘Apply & Open’; and under the ‘Savings’ section select ‘Personal Fixed Term Deposit”. 
• You can also open an account in your own name in any of our branches. 
• If you want to open a Personal Fixed Term Deposit account with someone else, please visit our branch after making an appointment. To make an appointment, please visit our website.  

You can open the Personal Fixed Term Deposit Account in any of our branches. To make an appointment, please visit our website.  

We can help you to enable online banking when you visit us in the branch. 

Alternatively, to register for our online banking, you can call us on 0818 724 020 (9:00-17:00 daily) and apply for the service.
After registering for the service, log into your mobile app, click on ‘Products’ in the menu bar. Under the ‘Apply & Open’ section, select ‘Savings’ and click on ‘Personal Fixed Term Deposit’. Then follow the account opening steps. 

If you are a customer with us, but you have not registered for our online banking, you can call us on 0818 724 020 (9:00-17:00 daily) and apply for the service or visit any of our branches. For branch locations and opening times visit our website. 

After registering for the service, log into your mobile app, click on ‘Products’ in the menu bar. Under the ‘Apply & Open’ section, select ‘Savings’ and click on ‘Personal Fixed Term Deposit’. Then follow the account opening steps.

You need to open either a Personal Current Account or Demand Deposit Account with us to make transactions on your Personal Fixed Term Deposit account.  

You can open a sole Personal Current Account in two ways: 

- Digitally by following instructions outlined on our website

 - You can also visit any of our branches to open a sole current account in your name. 

To open a Demand Deposit Account or a joint Personal Current Account, please visit any of our branches. To make an appointment, please visit our website.

Following this, you will need to register for our online banking.  You can call us on 0818 724 020 (9:00-17:00 daily) and apply for the service or visit any of our branches. For branch locations and opening times visit our website.

After registering for the service, log into your mobile app, click on ‘Products’ in the menu bar. Under the ‘Apply & Open’ section, select ‘Savings’ and click on ‘Personal Fixed Term Deposit’. Then follow the account opening steps.

You can also open the Personal Fixed Term Deposit Account in any of our branches.  For branch locations and opening times visit our website.  See our ID requirements  

You need to open either a Personal Current Account or Demand Deposit Account with us to make transactions on your Personal Fixed Term Deposit account.  

You can open a sole Personal Current Account in two ways: 

- Digitally by following instructions outlined on our website

 - You can also visit any of our branches to open a sole current account in your name. 

To open a Demand Deposit Account or a joint Current Account, please visit any of our branches. To make an appointment, please visit our website.

Following this, you will need to register for our online banking.  You can call us on 0818 724 020 (9:00-17:00 daily) and apply for the service or visit any of our branches. For branch locations and opening times visit our website.

After registering for the service, log into your mobile app, click on ‘Products’ in the menu bar. Under the ‘Apply & Open’ section, select ‘Savings’ and click on ‘Personal Fixed Term Deposit’. Then follow the account opening steps.

You can also open the Personal Fixed Term Deposit Account in any of our branches.  To make an appointment, please visit our website. Please also check out our ID requirements. 

• Yes, you can have an account on your own or shared with someone else. If you are opening an account with someone else, please visit your local branch.
• If you want to open a shared account and use the account independently without each other’s permission (for example deciding what to do with your money at the end of the term), you need to set the signing instruction to 'Any one to sign'.     
  The signing instruction on your shared account is set up when opening the account and you can change this at any stage in a branch.

You will need to put money to the account within seven days of opening the account in one lodgement, matching the amount you chose at account opening.  You can lodge money to the account in a number of ways:

• You can put money into the account by visiting a branch.
• You can also put money in by electronic money transfer or international payment into the account once at the start of the term, but you can’t access it until the end of the term. 
• If you are registered for our phone and internet banking, you can also put money into your account through the our mobile app. 

You can make one lodgement of €5,000 or more at the start of the term, within seven days of opening the account.  This lodgement will need to match the amount you chose at account opening.

If you want to reinvest your money at the end of the term for longer, you can also put in at least €1,000 extra in the five business days before the term ends.

You can change your maturity instruction at any time after account opening, by selecting 'Amend Maturity Instruction' on your mobile app. This can be done up to 18:00 on the business day before the end (maturity) of your term. You can also change your maturity instruction in any of our branches.  You can choose to:

(1) reinvest the full amount and the interest earned 

(2) take out some of the money and reinvest the rest, or 

(3) take out all the money and close the account.

Your account will reinvest automatically into a new term, which will be the same or similar term, at the prevailing rate of interest at maturity

• You cannot close your Personal Fixed Term Deposit account before the end of your term.
• If you want to close your account at the end of the term, please provide us with a maturity instruction that closes the account at the end of the term. You can ask us to set this up in branch, either when you first put money into the account, or at any time during the term up to 18:00 on the business day before the term ends. This can also be done through our mobile app.
• Personal customers can withdraw from and cancel the agreement without penalty within 14 days of opening the account by contacting your branch and providing an instruction in writing. We will repay you any funds you have lodged to or reinvested in the account, but not any interest accrued on the account during this 14 day period.