Savings & Deposits FAQs

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Savings Support

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    Can I change the name on my account?

    If you want to choose a name that helps you save it's easy to do on your mobile app or on Interent Banking. On your online accounts balance page click the piggy bank icon and follow the steps.

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    Can I pick an icon for my savings account?

    Maybe an icon will help to motivate your savings. If you want to pick an icon for your savings account, you can see how to here.

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    If I change the name of my account, can I change it back?

    You can change the name of your account as often as you like. Some customers change the name of their account when they are getting close to their savings goal or when they set a new one.

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    Can we rename our joint account?

    Yes. Either of you can do this at any time. It's easy to do on the AIB mobile app or on Internet Banking. On your online accounts balance page click the piggy bank icon and follow the steps. And whatever you chose only you can see it, so each of you can chose different names. For Deposit Accounts you can select different icons for the same joint account also.

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    I can't see my savings account on online banking.

    To make sure your savings account shows up on online banking, go to How do I add my account to view online and follow the easy steps.

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    What if I do not have the AIB mobile or Internet Banking but I want to change the name on my account?

    It's simple to do. Just register for AIB Internet Banking through your local branch, through www.aib.ie or by phoning 1890 724 724. Once you have access to AIB Internet Banking, you can follow the steps outlined here.

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    When I select the Home savings icon, why am I being asked about receiving content?

    When you select the Home icon, we will offer you practical hints and tips to help you save for you home. You can opt out of these if you want to.

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    How do I know how much to save to buy a home?

    There’s more than just the deposit involved in buying a home. There are fees for solicitors and valuations for example. To get a good idea of how much you’ll need, why not try our calculator? It breaks it down into a monthly saving amount for you.

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    How can AIB help me save for my future?

    AIB can help you save for your future by giving you everything you need to know about getting started on your savings journey. Whether you are looking to save for a car, holiday, wedding or maybe your own home one day, we can help.

     

    We have a savings account for every type of saver. It all comes down to you and whether you are saving for something in particular, have a lump sum to put away, or just want to build an ‘emergency fund’ to give yourself a little peace of mind.

     

    To view what account would suit you, click here. You can also use our My Money Manager tool in your internet banking and our Savings Calculator to help you achieve your savings goal.

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    What savings tips can I use now?

    There are many tips we share and a few changes you can make that will help you on your savings journey. For tips click here.

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    Why should I use a Standing Order to save?

    By using a Standing Order you can put the money you are saving into your savings account without having to think about it because it will be put into your savings automatically for the same amount and at the same time each month. It is also a great way to show us that you can save a certain amount every month. Keeping control of your savings is easy; you can amend or cancel your Standing Order online or by giving notice in writing to your AIB Branch.

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    How will a budget help me?

    A budget is a useful way to see what you can save each month after all your spending is out of the way. Whatever your situation, having a budget is the best way to keep spending under control and improve your financial situation. Visit AIB I am Budgeting for a range of easy to use tools and expert advice to help you set your budget.

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    Why should I think about saving for a home now when it is so far away in the future?

    You don’t necessarily need to be planning to buy a home right now but saving is a good habit to get into anyway. Try saving a small amount every week or month and build up a saving habit. Ultimately, the aim is to save the equivalent of what you estimate your monthly mortgage payments will be.

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    Do I need a Separate Savings account or can I just use my Current Account to save the money?

    You should keep your savings separate from any account that you use for spending money, like your current account. It will let you see your savings grow and help you to keep saving. It also helps you to avoid the temptation of dipping into your savings. We have many different types of savings accounts you can use, please click here to find one that suits you.

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    I don’t want to save for anything in particular at the moment, so why should I start saving now?

    Sometimes without warning life can throw something unexpected at you. Starting to save early on helps you to develop good savings habits but it also helps you in case you experience a rainy day or your car decides to die. Having savings in situations like these means you won't have to wait to pay day to fix the problem. The sooner you start, the more you will save.

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    How much do I need to save monthly?

    How much you save each month will depend on the type of savings account you have but be sure to choose a realistic amount that is right for you. To help you work out what how much you can save each month you can use AIB Savings Calculator.

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    What type of account can I open?

    We have savings and deposit accounts for every type of saver. To view which option suits your needs click here.

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Personal Demand Deposit

  • What type of account is this?

    • It’s our Personal Demand Deposit, which you can open through AIB Internet Banking and in our local branches.
    • You can use it online or in any of our local branches.
    • It’s suitable for lump sum amounts that you may add anytime you want.
    • There is no minimum balance on this account. There is a maximum balance of €1,000,000.
    • You need to be registered with AIB Phone & Internet Banking to open and use this account online.
    • You can apply to have up to four Personal Demand Deposit Accounts.
    • We pay variable interest twice during the year, in April and October.
  • How can I apply for a Personal Demand Deposit Account?

     

    If you are registered for AIB Phone & Internet Banking you can open the Personal Demand Deposit Account online. You can also open and use the Personal Demand Deposit Account in a local branch.

     

  • How do I open a Personal Demand Deposit Account?

    • There are two ways to open this account.
    • If you are registered for AIB Phone & Internet Banking, log in to your AIB Internet Banking Profile and click ‘Apply & Open’. Under the ‘Savings’ section, select ‘Personal Demand Deposit Account’. Then follow the account opening steps.
    • Or, you can also open the Personal Demand Deposit Account in one of our local branches.
  • What if I do not have AIB Phone & Internet Banking but want to open a Personal Demand Deposit Account online?

    • If you are an AIB customer, but not yet a customer of AIB Internet Banking, you can apply for AIB Internet Banking through your local branch, through www.aib.ie or by phoning 0818 724 724. 
    • Click here to find out how to register for Internet Banking.

    Once you have access to AIB Internet Banking, you can open a Personal Demand Deposit Account by following the steps as outlined above, under 'How do I open a Personal Demand Deposit Account?’

  • What interest rate do you pay on this account?

    For information on our deposit interest rates, please click here.

  • Can I have a Personal Demand Deposit Account shared with someone else?

    Yes, you can have an account on you own or shared with someone else. If you are opening one with someone else, you have to do so in your local branch. To run a shared account with someone else online you need to set the signing instruction at ’Any one to sign’. This means both of you can use the account independently without the other’s permission.

  • How many Personal Demand Deposit Accounts can I have?

    You can hold up to four Personal Demand Deposit accounts in your own name or shared with someone else.

  • How do I pay money into my Personal Demand Deposit Account?

    • You can add money to the account online by using AIB Phone & Internet Banking.
    • Click ‘Pay & Transfer’ and enter the details we ask for.
    • AIB Phone & Internet Banking is available for approximately 20 hours a day, for you to use Banking Services via the Internet.
    • You can also call a Customer Service Adviser on 0818 724 724 to add money to your Personal Demand Deposit, lines are open 24 hours a day.
    • You can add money into the Personal Demand Deposit Account from another account on your Internet Banking profile.
    • You can add money to the account by standing order, international payment inward, electronic money transfers.
    • You can also use cash, cheques and drafts in branch, through the Cash & Cheque Lodgement Machine and at the counter.
  • How many times can I pay money into my Personal Demand Deposit Account?

    You can pay money in as many times as you want (once off or multiple) to your Personal Demand Deposit Account up to a maximum balance of €1,000,000.

  • How do I get money out of my Personal Demand Deposit Account?

    • You can take money out of your Personal Demand Deposit Account through AIB Phone & Internet Banking.
    • You can transfer your money electronically to other AIB accounts or accounts from other financial institutions. Click ‘Pay & Transfer’ and enter the detail as required.
    • Online withdrawal instructions must be completed during a time in which AIB Phone & Internet Banking is available.
    • AIB Phone & Internet Banking is available for approximately 20 hours a day, for you to use Banking Services via the Internet.
    • You can also take money from your Personal Demand Deposit Account at your local branch.
  • If I have any queries in relation to my Personal Demand Deposit Account, who do I contact?

    You can contact our Customer Service Adviser team on 0818 724 724 (International +353 1 771 2424).

  • Do any fees apply to my Personal Demand Deposit Account?

    No fees apply to your account. However, certain other charges may still apply to your savings account. Please refer to AIB’s booklet 'A Guide to Fees and Charges for Personal Accounts' available at any AIB branch or at www.aib.ie.

  • Will I be able to view my savings balance and transactions on AIB Phone & Internet Banking?

    You can view your savings balance, account transactions and debit and credit your account via AIB Phone & Internet Banking.

  • How do I close this account?

    To close the Personal Demand Deposit Account, you can close your account through AIB Internet Banking by following the required steps outlined under ‘Account Management’. You can also visit your branch and provide us with a signed instruction to close your account.

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Online Notice Deposit 7

  • What type of account is this?

    • The Online Notice Deposit 7 is available to open through AIB Internet Banking and AIB branches.
    • This is an online notice deposit account which must be fully operated and closed entirely online. To manage your funds, you must be a registered user of AIB Phone and Internet Banking.
    • The Online Notice Deposit 7 is suitable for lump sum amounts that you may add to on an adhoc basis.
    • There is no minimum balance on this account.
    • There is a maximum balance of €1,000,000 on this account.
    • A minimum of 7 calendar days’ notice is required to access your money.
    • Customers must be registered with AIB Phone and Internet Banking to open, and operate, this account.
    • Customers must also have a suitable AIB Payment Account (AIB Demand Deposit Account or AIB Current Account) to open this account.
    • Eligible customers can have up to 4 Online Notice Deposit 7 Accounts, whether sole or joint or a combination of sole and joint.
    • Interest is paid twice during the year, in April and October.
  • Who can apply for an Online Notice Deposit 7?

    • AIB Phone and Internet Banking customers can open the Online Notice Deposit 7.

    • Customers must also have a suitable AIB Payment Account (AIB Demand Deposit Account or AIB Current Account) to open this account.

  • What if I do not have AIB Phone and Internet Banking but want to open an Online Notice Deposit 7?

    If you are an existing AIB customer, but not yet a customer of AIB Phone and Internet Banking, you can apply for AIB Phone and Internet Banking through your local branch, through www.aib.ie or by phoning 0818 724 724. Once you have access to AIB Phone and Internet Banking, you can then open an Online Notice Deposit 7 by following the steps as outlined below, under 'How do I open an Online Notice Deposit 7'. Existing customers must also have a suitable AIB Payment Account (for example, Demand Deposit Account or Current Account). If you do not hold an AIB Payment Account, please see 'What if I do not have an AIB Payment Account but wish to open an Online Notice Deposit 7?'

  • What if I do not have an AIB Payment Account but wish to open an Online Notice Deposit 7?

    To open an Online Notice Deposit 7, you must open a suitable AIB Payment Account such as a Demand Deposit or a Personal Current Account at your local AIB branch. We recommend that you open a Demand Deposit account as no transaction fees apply on this type of account. In order to comply with the Criminal Justice Act 1994, be sure to bring two forms of identification (ideally a passport or driver's license and an up to date utility bill or recent bank statement), so that we can open a Payment Account for you.

  • What interest rate is paid on this account?

    For information on AIB's most up to date online deposit interest rates, please visit www.aib.ie.

  • How do I open an Online Notice Deposit 7?

    Simply log in to your AIB Internet Banking Profile and click ‘Apply & Open’. Under the 'Savings' section, select 'Online Notice Deposit 7'. Then simply follow the account opening steps.

     

    You can also open the Online Notice Deposit 7 Account in AIB branches.

  • Can I have a joint Online Notice Deposit 7?

    Accounts opened through AIB Internet Banking can only be opened in your sole name.


    If you choose to open an account by visiting an AIB branch, you can open the account in either your sole name or in joint names. By agreeing to open an account in joint names, either party on the account will be able to independently carry out instructions through their AIB Phone and Internet Banking. 

  • How many Online Notice Deposit 7 accounts may I have?

    You can hold up to 4 Online Notice Deposit 7 Accounts whether, sole, or joint, or a combination of sole and joint.

  • Where will my account be opened?

    Your account will be opened in your AIB branch. However, no branch transactions are allowed on this account. If you wish to talk to someone about your account, please call a Customer Service Adviser on 0818 724 724.

  • How can I lodge to my Online Notice Deposit 7?

    • Lodgements may be made online by using AIB Phone and Internet Banking.
    • Simply click ‘Pay & Transfer’ and enter the detail as required.
    • AIB Internet Banking is available for approximately 20 hours a day, allowing you to use Banking Services via the Internet.
    • You can also call a Customer Service Adviser on 0818 724 724 to lodge money to your Online Notice Deposit 7, lines are open 24 hours a day.
    • Lodgements can be made to the Online Notice Deposit 7 from your AIB Payment Account (as outlined above) or any other suitable account on your AIB Internet Banking Profile.
    • You can also make lodgements by way of Standing Order, International Payment inward, Electronic Money Transfers (EMTS) or other electronic means acceptable by AIB.
    • You can lodge up to a maximum of €1,000,000 (one lodgement or a series of multiple lodgements) into your Online Notice Deposit 7.

     

  • Are there any restrictions on the number of lodgements I can make to my Online Notice Deposit 7?

    • You can make as many lodgements (once off or multiple) as you like to your Online Notice Deposit 7, up to a maximum amount of €1,000,000.
  • How do I withdraw funds from my Online Notice Deposit 7?

    • You can only withdraw funds from your Online Notice Deposit 7 by serving the ‘Minimum Notice Period’ of 7 calendar days.
    • The 'Minimum Notice Period' must be completed online through your AIB Internet Banking Profile by clicking on ‘Serve Notice’. This option is located on the ‘My Accounts’ page. You can also serve notice using your AIB Mobile or Tablet Banking App.
    • The ‘Notice to Withdraw’ instruction must be completed during a time in which AIB Internet Banking is available.
    • AIB Internet Banking is available for approximately 20 hours a day, allowing you to use Banking Services via the Internet.
    • You may only have one active ‘Notice to Withdraw’ in place on your account at any one given time.
    • On the eighth day after serving your notice, your funds will be available to transfer, up to the maximum value on which you served notice, for the ‘Withdrawal Period’ of seven calendar days.
    • You can make multiple withdrawals during this ‘Withdrawal Period’.
    • Alternatively, at the point of serving notice, you can choose for your funds to be automatically transferred, on expiry of the ‘Notice to Withdraw’, to another account featured on your AIB Internet Banking Profile.

     

  • If I have any queries in relation to my Online Notice Deposit 7, who do I contact?

    • You can contact our Customer Service Adviser team on 0818 724 724 (International +353 1 771 2424).

  • Do any fees apply to open an Online Notice Deposit 7?

     

     

  • Do fees apply to transact on my account online, through AIB Phone and Internet Banking?

    • No account maintenance or transaction fees apply to this account.
    • However, certain other charges may still apply to your savings account. Please refer to AIB’s booklet 'A Guide to Fees and Charges for Personal Accounts' available at any AIB branch or at www.aib.ie.
  • Will I be able to view my savings balance and transactions on AIB Phone and Internet Banking?

    • You can view your savings balance, account transactions and debit and credit your account via AIB Phone and Internet Banking
  • How do I close this account?

     

    • To close the Online Notice Deposit 7 you must serve 7 days’ notice.
    • At the time of serving notice, you will be required to nominate an account to automatically transfer your balance plus any accrued interest.
    • On the eighth day, your money will automatically transfer on notice expiry and the account will close.

     

  • How do I cancel opening my account during my cooling off period, in line with the Distant Marketing Directive?

    • If you have opened an Online Notice Deposit 7 without any face to face contact with us, you have the right to withdraw from and cancel the agreement without penalty within 14 days of opening the account.
    • You can close your account online, through your AIB Internet Banking Profile by using the ‘Close Account’ function and serving 7 days’ notice.
    • If you wish to close your account immediately within 14 days of account opening, as per your entitlement under the Distant Marketing Directive, please call 0818 724 724 to speak to a Customer Service Adviser, or send a written instruction to your local AIB branch.
    • If you cancel or terminate the agreement, we will pay you interest on the money you have deposited in your Online Notice Deposit 7 up to the date you withdraw it.

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Online Saver

  • What type of account is this?

    • It’s our regular savings account designed to make online banking as easy as possible for you. It’s also available in your local branch.
    • It’s suitable for regular monthly savings, but you can add money anytime.
    • You will need an AIB Current Account or Demand Deposit Account to open and use this account.
    • There is no minimum balance on this account. However, to begin your regular savings we will ask you to set up a monthly regular saver lodgement into your account by standing order. The minimum lodgement per month is €10 and the maximum is €1,000.
    • There is a maximum balance of €1,000,000 on this account.
    • You can access your money instantly through your AIB Internet Banking Profile or in the branch.
    • You need to be registered with AIB Internet Banking to open and use this account online.
    • You can have up to four Online Saver accounts in your own name or shared with someone else.
    • You earn variable interest which we calculate daily and pay to your account in April.
  • Who can apply for an Online Saver?

    • AIB customers can open the Online Saver online if they are registered for AIB Phone & Internet Banking or in branch.
    • Customers will require a suitable AIB Payment Account (AIB Demand Deposit Account or AIB Current Account) to open this account.
  • What if I do not have AIB Internet Banking but want to open an Online Saver online?

    If you are an AIB customer, but not yet registered for AIB Internet Banking, you can apply for AIB Internet Banking through your local branch, through www.aib.ie or by phoning 0818 724 724. You can then open an Online Saver by following the steps below, under 'How do I open an Online Saver Account'?

    You also need an AIB Demand Deposit Account or an AIB Current Account. If you do not have one of these, see 'What if I do not have an AIB Current or Demand Deposit Account but want to open an Online Saver?'

  • What if I do not have an AIB Current or Demand Deposit Account but want to open an Online Saver?

    • To open an Online Saver, you need to open an AIB Demand Deposit or an AIB Current Account at your local AIB branch (or alternatively you can log in to your AIB Internet Banking Profile and click ‘Apply & Open’).
    • We recommend that you open an AIB Demand Deposit account as no transaction fees apply on this type of account. When opening an account in branch, be sure to bring two forms of identification (ideally a passport or driver’s license and an up to date utility bill or recent bank statement), so that we can open an account for you.
  • How do I open an Online Saver Account?

    • Log in to your AIB Internet or Mobile Banking Profile and click ‘Apply & Open’. Under the ‘Savings’ section, select ‘Online Saver’.
    • Alternatively, log into AIB Kiosk Banking with your AIB debit card & PIN and click the ‘Open an Online Saver’ button and follow the account opening steps.
    • You can also open the Online Saver Account in your local branch.
  • Can I have an Online Saver shared with someone else?

     

    Yes, you can have an account on your own or shared with someone else. If you are opening one with someone else, you have to do so in your local branch. To run a shared account with someone else means both of you can use the account independently without the other’s permission.

     

  • How many Online Saver accounts may I have?

    You can hold up to four Online Savers in your own name or shared with someone else.

  • Where is my account held?

    Your account is held in your local AIB branch. If you wish to talk to someone about your account, please call a Customer Service Adviser on 0818 724 724.

  • What interest rate do you pay on this account?

    For information on our deposit interest rates, please click here.

  • How do you calculate interest on my Online Saver?

    • Your savings will earn the Online Regular Saver rate of interest up to a maximum monthly threshold of €1,000 per month.
    • The Online Saver works on a 12 month cycle. The maximum monthly threshold increases month on month, rising from €1,000 until it reaches €12,000 in month 12. In month 13, the maximum monthly threshold reverts back to €1,000 and the 12 month Online Saver period starts again.
    • In each month, any balances in the account that exceed the maximum monthly threshold will earn the lower Standard Online Saver rate.
    • The Online Regular Saver rate and Standard Online Saver rate are both variable rates of interest.
  • How do I use this account to save?

    • We will ask you for a regular monthly savings amount, of a minimum of €10 and a maximum of €1,000, to kick start your savings.
    • You set up this amount through a standing order every month through your current or demand deposit account.
    • The maximum balance on this account is €1,000,000.
    • You can change this amount online at any time free of charge. If you change it through your local branch we will charge you for that service. Please see ‘A Guide to Fees and Charges for Personal Accounts’
  • Can I change my regular savings amount?

    • You can change the amount, date and source of this amount online at any time free of charge. If you change it through your local branch we will charge you for that service. You can write to your branch giving five business days’ notice to cancel/amend/suspend the savings amount.
    • For more information on how to change a standing order on AIB Internet Banking, please visit Standing Order FAQs.
  • Can I take a payment break from my Online Saver Regular Lodgement?

    • You can take a break from paying your regular savings amount at no charge.
    • Alternatively, you can visit or write to your branch giving five business days’ notice to cancel/amend/suspend your regular savings amount.
    • For more information on how to change a standing order on AIB Internet Banking, please visit Standing Order FAQs.
  • How do I pay extra into my Online Saver?

    • You can pay extra into your account at any time you like.
    • The maximum balance on this account is €1,000,000.
    • You can pay money in by using your AIB Internet Banking Profile.
    • You can also make additional lodgements by way of Standing Order, International Payment inward, Electronic Money Transfers (EMTS) or other electronic means acceptable by AIB.
    • Simply click ‘Pay & Transfer’ and enter the detail as required on your AIB Internet Banking Profile.
    • AIB Internet Banking is available for approximately 20 hours a day, allowing you to use Banking Services via the Internet.
    • You can also call a Customer Service Adviser on 0818 724 724 to lodge money to your Online Saver. Lines are open 24 hours a day.
  • How do I get money out of my Online Saver?

    • You can take money out of your Online Saver by sending the money to one of your other AIB accounts on your AIB Phone & Internet Banking profile.
    • Click the ‘Pay & Transfer’ and enter the detail we ask you for.
  • If I have any queries in relation to my Online Saver, who do I contact?

    You can contact our Customer Service Adviser team on 0818 724 724 (International +353 1 771 2424).

  • Do any fees apply to my Online Saver Account?

    No fees apply to your account. However, certain other charges may still apply to your savings account. Please refer to AIB’s booklet 'A Guide to Fees and Charges for Personal Accounts' available at any AIB branch or at www.aib.ie.

  • Will I be able to see my savings balance and transactions on AIB Internet Banking?

    Yes, you can see your savings balance, account transactions, debit and credit your account through AIB Phone & Internet Banking. For new customers, click here to find out how to register for Internet Banking.

  • How do I close this account?

    • You can close your Online Saver through AIB Internet Banking or in your AIB branch.
    • To close your Online Saver online you must log into AIB Internet Banking and click on the ‘Account Management’.
    • We will ask you to select another account on your AIB Internet Banking Profile to which we will transfer your Online Saver balance and any interest on it.
    • Your Online Saver account will then close.
  • How do I cancel opening my account during my cooling off period, in line with the Distant Marketing Directive?

    • If you have opened an Online Saver without any face to face contact with us, you have the right to withdraw from and cancel the agreement without penalty within 14 days of opening the account.
    • You can close your account online at any time, through your AIB Internet Banking Profile, by using the 'Close Account' function. Alternatively, you can close your account by sending a written instruction to your local branch or by phoning 0818 724 724.
    • If you cancel or terminate the agreement, we will pay you interest on the money you have deposited in your Online Saver up to the date you withdraw it.

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