Latest updates
Recognising types of frauds and scams
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Investment Scam
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Remote Access Scam
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The Mum and Dad Scam
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Text Message Scam (Smishing)
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Phone Call Scam (Vishing)
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Fraudulent Email Scam (Phishing)
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Email Scams
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Purchase Scams – Buying online
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Loan Scams
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Malware (Trojans and Viruses)
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SIM Swap Scam
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Romance scams
Stay safe
Take these steps before making any financial decisions or giving any personal information to anyone:
Stop
Think and ask yourself - What? Who? Why? Do I feel rushed to act?
Assess
Make sure the person contacting you is genuine.
Factcheck
Check if the information you’re being given is real. Banks won’t ask you to provide all of your login details or tell you to not login for a few days.
Expose
Contact your personal bank for advice.
Further reading

How we can help
Learn how we work to protect your money and personal information.

How to stay safe
Read quick tips on how to protect yourself from frauds and scams.
Think you have been scammed?
Contact us
24 Hour Fraud Reporting
1800 24 22 27
Fraud Form
Report a suspicious communication
Freeze your card
Lost you card, or suspect activity on it?