Help & Guidance

Need some help?  Browse through the list of help and guidance options below.

From frequently asked questions to downloads, service related to product related information, or tools and calculators, you should be able to access what you need in this section.

AIB Help Centre

AIB's new Help Centre provides help and guidance on how to use the range of services available to you.

AIB's Product Finder

Use our handy Product Finder to help you find the product you are looking for.

Product FAQs

Looking for more information about our products? View our list of Frequently Asked Questions.

Did You Know?

Find out what we've been up to recently to help you with your daily banking needs:

Worried about payments?

Don’t let small problems become big problems.

Internet Banking Login Reset

Forgot your AIB Phone & Internet Banking Registration Number or Personal Access Code? You can now reset your login details online in minutes.

Fraud Text Alerts

We may text you when we see suspicious activity on your AIB Credit and Debit cards.

Forms, Brochures and T&Cs.

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For information on the Central Credit Register please click here.


For more information on Benchmarks Regulation, click here.


Videos / How to